Service Summary

When there is an implementation of a new technology solution or a significant architectural modification to a previously approved request for a solution must be processed by the portfolio intake process in order to identify risks associated with the implementation and/or operations of the solution.  After a request has been processed an identified path for implementation will be identified with a start timeline proposal associated with the implementation.

The Technical Business Solution Intake Request must go through Portfolio Intake for analysis, evaluation, and decision-making process. Information Technology Services Business Analysts with the requesting functional office are responsible for coordinating this process.

Key Features

• Ensure compliance with applicable policies, regulations, and laws
• Realize potential cost savings
• Facilitate and expedite the procurement process with existing vendors

Getting This Service

Prior to purchasing software or hardware that will impact data management, storage, dissemination, security, involve controlled unclassified or sensitive data, or impact user experience, and to comply with Mason’s procurement policy, the Portfolio Intake process should be initiated via a TeamDynamix request. Once your request has been processed, you will receive a confirmation email with an assigned ticket number. The ticket number is used to identify your request across all review groups and organizations.

Note: Significant architectural changes to software, such as moving the software to a cloud-based solution may require a new Portfolio Intake review.

Requests are processed during normal business hours, Monday through Friday, 8 a.m. to 5 p.m.

Policy

All users of the George Mason University network must adhere to the following policies:

• University Policy Number 1301: Responsible Use of Computing.

The following policies may be applicable when purchasing or changing administrative or academic software.

University policies:

• University Policy Number 1307: Procurement and/or Development of Systems/Applications
• University Policy Number 1201: Non-Discrimination Policy
• University Policy Number 1203: Non-Discrimination and Reasonable Accommodation on the Basis of Disability
• University Policy Number 1308: University Information Technology Accessibility

Commonwealth of Virginia Law and Regulation:

• Information Technology Access Act § 2.2-3500 through § 2.2-3504 of the Code of Virginia

NIST 800-171 Rev. 1 Compliance:

• Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations

NIST 800-53 Rev. 4 Compliance

• Security and Privacy Controls for Federal Information Systems and Organizations

Federal Disability Laws and Regulations:

• 21^st Century Communications and Video Accessibility Act (CVAA)
• Americans with Disabilities Act of 1990 (ADA)
• Section 504 of the Rehabilitation Act of 1973
• Section 508 of the Rehabilitation Act of 1973

Additional Information

Several organizations may be a part of the Portfolio Intake process and have specific areas of the request to review. Requirements specific to each organization may be found in the following:

• Solution Integration and Architecture (SIA)
• Project Management Office (PMO)
• Enterprise Applications (EA)
• Enterprise Infrastructure Services (EIS)
• Information Technology Security Office (ITSO)
• Assistive Technology Initiative (ATI)
• The owner of any data requested, if applicable (e.g., HR, Registrar, Finance, etc.)
• University Records Management
• Other Departments