Maintenance Archives

Fairfax Campus Network Upgrades

11/10/2019 7:30 a.m. to 11/10/2019 11:30 a.m.

Impact of the change on users: There may be intermittent and brief network outages on the Fairfax Campus during the maintenance period. Reason for the […]
Webex Meetings Updates

11/08/2019 8:00 p.m. to 11/09/2019 2:59 a.m.

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have […]
Jamf and Mason Self Service for Mac Unavailable

11/06/2019 5:00 a.m. to 11/06/2019 6:00 a.m.

Impact of the change on users: Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The […]
Symantec Endpoint Protection for Mason-managed Computers (Windows)

11/04/2019 8:30 a.m. to 11/08/2019 5:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: ITS will be upgrading Symantec Endpoint Protection on Mason-managed computers (Windows) during the maintenance period. You will […]
Banner Admin, Patriot Web & Select Services Unavailable

11/03/2019 7:00 a.m. to 11/03/2019 2:00 p.m.

EXTENDED MAINTENANCE Impact of the change: Banner Admin, Patriot Web, and the following services will be unavailable during the maintenance period: 25Live Banner Admin Budget […]
IronPort Unavailable

11/01/2019 11:00 p.m. to 11/03/2019 11:00 a.m.

EXTENDED MAINTENANCE Impact of the change on users: IronPort will be unavailable during the maintenance period. You will not be able to access the IronPort […]
Webex Meetings Updates

11/01/2019 10:00 p.m. to 11/02/2019 2:59 a.m.

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have […]
Intermittent Network Outage in Katherine Johnson Hall (SciTech)

10/27/2019 7:30 a.m. to 10/27/2019 3:30 p.m.

Impact of the change on users: There will be intermittent outages of the Wi-Fi and wired networks, as well as Mason phones, in Katherine Johnson […]
TeamDynamix (Online Ticketing System) Unavailable

10/26/2019 12:00 a.m. to 10/26/2019 6:00 a.m.

Impact of the change on users: The ITS Ticketing Application (TeamDynamix) will be unavailable during the maintenance period. During this time users may not be […]
Webex Meetings Extended Maintenance

10/24/2019 10:00 p.m. to 10/29/2019 3:00 a.m.

Impact of the change on users: October 24 at 10 p.m. to October 28 at 2:59 a.m.: Mason’s Webex site will be moved to the […]
Jamf and Mason Self Service for Mac Unavailable

10/24/2019 5:00 a.m. to 10/24/2019 6:00 a.m.

Impact of the change on users: Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The […]
Webex Meetings Updates

10/19/2019 8:00 p.m. to 10/20/2019 2:59 a.m.

Impact of the change on users: Webex Meetings will be available during the maintenance period. However, you will need to install the updates prior to […]
Select Services & Websites Unvailable

10/16/2019 8:00 p.m. to 10/16/2019 10:00 p.m.

Impact of the change on users: The following services and website will be unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website […]
Contact Center Phone Unavailable

10/15/2019 11:01 p.m. to 10/15/2019 11:59 p.m.

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security […]
Select Services & Websites Unavailable

10/12/2019 8:00 a.m. to 10/13/2019 4:00 p.m.

Impact of the change on users: Little to no impact to users is expected; however, the following services and websites may be unavailable during the […]