Maintenance Archives

Windows 10 v.1903 Update

10/10/2019 8:00 a.m. to 10/11/2019 5:00 p.m.

Impact of the change on users: Mason-managed computers running Windows 10, version 1903, will receive a Windows update. You will eventually need to restart your […]
Mobile Printing & EHS Training Unavailable

10/09/2019 9:00 p.m. to 10/09/2019 11:30 p.m.

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is […]
Select Services & Websites Unavailable

10/09/2019 6:00 p.m. to 10/09/2019 10:00 p.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot Mason Research website […]
Banner, Patriot Web & Select Services Unavailable

10/06/2019 7:30 a.m. to 10/06/2019 11:00 a.m.

Impact of the change on users: Banner, Patriot Web, and the following services will be unavailable during the maintenance period. 25Live HR Intranet Budget Tracking […]
Contact Center Phone Unavailable

10/01/2019 11:01 p.m. to 10/01/2019 11:59 p.m.

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server. […]
Jamf and Mason Self Service for Mac Unavailable

10/01/2019 5:00 a.m. to 10/01/2019 6:00 a.m.

Impact of the change on users: Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The […]
Clock0 to Be Decommissioned

10/01/2019 12:01 a.m. to 10/01/2019 1:00 a.m.

Impact of the change on users: On Tuesday, October 1, ITS will decommission clock0, an appliance that worked to synchronize information received from GPS to […]
Banner Admin, Patriot Web & Select Services Unavailable

09/29/2019 10:00 a.m. to 09/29/2019 11:00 a.m.

Impact of the change: Banner Admin, Patriot Web, and the following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System […]
Webex Meetings Updates

09/28/2019 10:00 p.m. to 09/29/2019 2:59 a.m.

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have […]
Matlab Unavailable

09/24/2019 7:00 a.m. to 09/24/2019 7:05 a.m.

Impact of change on users: The server will not issue new Matlab licenses during the maintenance period. There is no impact on existing Matlab users. […]
Network Unavailable in The HUB

09/22/2019 7:30 a.m. to 09/22/2019 11:00 a.m.

Impact of the change on users: The wired and wireless networks in The HUB will be unavailable during the maintenance period. During the planned maintenance, […]
Network Unavailable

09/22/2019 7:30 a.m. to 09/22/2019 10:30 a.m.

Impact of the change on users: The wired and wireless networks at all campuses will be intermittently and briefly unavailable during the maintenance period. There […]
Listservs Unavailable

09/22/2019 7:00 a.m. to 09/22/2019 11:00 a.m.

Impact of change on users: The listserv service may be unavailable for up to an hour with sporadic outages during the maintenance period. Reason for […]
Network Unavailable Democracy Lane Building

09/20/2019 10:30 a.m. to 09/20/2019 2:00 p.m.

Impact of the change on users: The wired and wireless networks on the third floor of the Democracy Lane building will be unavailable during the […]
Select Services Unavailable

09/19/2019 9:00 p.m. to 09/19/2019 10:30 p.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Serena Business Manager (SBM) Xerox DocuShare […]