Maintenance Archives

Impact of the change on users: Little to no impact to users is expected; however, the following services and websites may be unavailable during the maintenance period: Advance website 25Live Office of Strategic Budgeting & Planning Contact Center Phones Docushare EHS Training EPMO website George Mason University Foundation forms and policies website Mason Advancement and…

Impact of the change on users: Mason-managed computers running Windows 10, version 1903, will receive a Windows update. You will eventually need to restart your computer. If you experience any issues with the update or are unsure if you are running the affected version, please contact the ITS Support Center at [email protected] or 703-993-8870. Reason…

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying October 2019 Microsoft security updates. (ID #184068)

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot Mason Research website Office of Institutional Effectiveness and Planning website Office of Strategic Budgeting & Planning website Online Course Evaluation System OSP website Travel Request (travel.gmu.edu) Reason for the change: ITS is applying…

Impact of the change on users: Banner, Patriot Web, and the following services will be unavailable during the maintenance period. 25Live HR Intranet Budget Tracking System (BTS) Reason for the change: ITS is upgrading Banner. (ID # 182698)

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server. (ID #183235)

Impact of the change on users: Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The vendor is applying security patches. (ID # 183556)

Impact of the change on users: On Tuesday, October 1, ITS will decommission clock0, an appliance that worked to synchronize information received from GPS to provide clock information. If you are using clock0.gmu.edu, also known as AQUI-03-A-TS01.gmu.edu (device address: 129.174.56.17), you will need to update your system configurations to use the other three servers on…

Impact of the change: Banner Admin, Patriot Web, and the following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) HR Intranet & hr.gmu.edu password.gmu.edu Patriot Web wellnessbymason.gmu.edu Reason for the change: ITS is applying quarterly patches to servers. (ID # 183347)

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you will need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is applying…

Impact of change on users:  The server will not issue new Matlab licenses during the maintenance period. There is no impact on existing Matlab users. Reason for the change: ITS is updating the Matlab license. (ID # 183098)

Impact of the change on users: The wired and wireless networks in The HUB will be unavailable during the maintenance period. During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to…

Impact of the change on users: The wired and wireless networks at all campuses will be intermittently and briefly unavailable during the maintenance period. There will be multiple outages, each lasting less than a minute each. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved…

Impact of change on users: The listserv service may be unavailable for up to an hour with sporadic outages during the maintenance period. Reason for change: ITS is applying patches and performing maintenance on LISTSERV servers. (ID # 183011)

Impact of the change on users: The wired and wireless networks on the third floor of the Democracy Lane building will be unavailable during the maintenance period. There will be wireless on the second floor. During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently and briefly unavailable.…