Maintenance Archives

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Serena Business Manager (SBM) Xerox DocuShare Reason for the change: ITS is reconfiguring hardware and settings. (ID# 182970)

Impact of the change on users: The password.gmu.edu website will be unavailable during maintenance. Reason for the change: ITS is updating the password.gmu.edu screen. (ID # 182567)

Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems Patriot Web Self Service MicroStrategy Reports RMS Reason for change: ITS is applying routine Oracle quarterly security/update patches to production servers. (ID # 170475)

Impact of the change on users: No impact to users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is applying…

Impact of the change on users: Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The vendor is applying updates. (ID # 182231)

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates for September 2019. (ID #182343)

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live MicroStrategy Serena Business Manager (SBM) Xerox DocuShare Reason for the change: ITS is applying Microsoft Security Updates for September 2019. (ID# 182227)

Impact of the change on users: Pharos/Canon mobile printing and the following services may be unavailable during the maintenance period: EHS Training (ehassistant.gmu.edu) Housing Reason for the change: ITS is applying September 2019 Microsoft security updates. (ID #182377)

Impact of the change on users: TeamDynamix will be unavailable during the maintenance period. If you need assistance, please call 703-993-8870 and listen to the prompts to be connected to a technician. Up-to-date information regarding alerts can be found at its.gmu.edu/alerts/. Reason for the change: The vendor is applying patches to TeamDynamix. (ID # 181637)

Impact of the change on users: 25Live, Banner Imaging, and Evisions will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 239910)

Impact of the change on users: No impact to users is expected and Webex Meetings will be available during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is addressing…

Impact of the change on users: During the maintenance period, users may be logged out of Jamf Pro, although this will not be a full outage. Reason for the change: The Jamf vendor is performing maintenance on the Jamf Pro infrastructure. (ID # 180730)

Impact of the change on users: No impact to users is expected during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting. Reason for the change: The vendor is applying security patches to Cisco Webex Meetings.…

Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Evisions Serena Busines Manager Reason for the change: ITS is applying Microsoft Security Updates for August 2019. (ID # 180842)

Impact of the change on users: Pharos/Canon mobile printing and the following services may be unavailable during the maintenance period: EHS Training (ehassistant.gmu.edu) Housing Reason for the change: ITS is applying August 2019 Microsoft security updates. (ID #180804)