Maintenance Archives

Select Services & Websites Unavailable

12/11/2019 7:00 p.m. to 12/11/2019 11:00 p.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot—MicroStrategy (enrtargets.gmu.edu) Office of Institutional […]
CA/Automic Unavailable

12/08/2019 8:00 a.m. to 12/08/2019 11:00 a.m.

Impact of the change on users: CA/Automic will be unavailable during the maintenance period. Reason for the change: ITS is upgrading CA/Automic. (ID # 186692)
Webex Meetings Updates

12/06/2019 10:00 p.m. to 12/07/2019 2:59 a.m.

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have […]
Banner, MicroStrategy & Select Services Unavailable

12/01/2019 7:00 a.m. to 12/01/2019 11:00 a.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Fiscal […]
Webex Meetings Updates

11/23/2019 10:00 p.m. to 11/24/2019 2:59 a.m.

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have […]
DNS Server Maintenance

11/22/2019 10:00 a.m. to 12/01/2019 11:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked […]
HR Intranet Unvailable

11/21/2019 5:00 p.m. to 11/21/2019 10:59 p.m.

Impact of the change on users: The HR intranet (hr.gmu.edu and mymasonhr.gmu.edu) will be unavailable during the maintenance period. Reason for the change: ITS is […]
Contact Center Phone Unavailable

11/19/2019 11:01 p.m. to 11/19/2019 11:59 p.m.

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security […]
Banner Admin, Patriot Web & Select Services Unavailable

11/17/2019 7:00 a.m. to 11/17/2019 10:00 a.m.

Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) myHousing myMason […]
Webex Meetings Maintenance Patching

11/16/2019 10:00 p.m. to 11/17/2019 2:59 a.m.

Impact of the change on users: No impact on users is expected and Webex Meetings will be available during the maintenance period. If you have […]
Avaya Softphones Unavailable

11/15/2019 1:00 p.m. to 11/15/2019 6:00 p.m.

Impact of the change on users: Avaya Softphones may be unreliable or unavailable during the maintenance period. Reason for the change: ITS is moving the […]
Select Services & Websites Unavailable

11/14/2019 10:00 p.m. to 11/14/2019 11:30 p.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live MicroStrategy Serena Business Manager (SBM) Xerox […]
Mobile Printing & EHS Training Unavailable

11/14/2019 9:00 p.m. to 11/14/2019 11:30 p.m.

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is […]
Cisco TelePresence Unavailable

11/13/2019 7:00 p.m. to 11/13/2019 10:00 p.m.

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the […]
Select Websites Unavailable

11/12/2019 5:00 p.m. to 11/12/2019 9:00 p.m.

Impact of the change on users: The following websites may be unavailable during the maintenance period: Course Enrollment Daily Snapshot—MicroStrategy (enrtargets.gmu.edu) Office of Institutional Effectiveness […]