Resolved Dynamic Forms Issue
Dynamic Forms support team informed us last evening that the issue was caused by Microsoft Azure server, and the issue has been resolved. We did… (READ MORE)
Unplanned Outages
Phishing Alerts
May 14, 2025
External Message: Use Caution Hi, My name is Cara, and I’m currently residing in Sweden. While researching lifestyle and job opportunities in your state, I… (READ MORE)
Account Update Request
May 13, 2025
External Message: Use Caution Hi I changed my bank account.I want the change to be effective in my new account details before the next pay… (READ MORE)
MicrosoftOffice, subscription renewed for order Statement of Charges
May 13, 2025
External Message: Use Caution Statement of Charges date- May 13, 2025 Statement of Charges number- #196027045 Microsoft Office 365 Hello [recipient’s name], This is a… (READ MORE)
Maintenance
ITS Service Catalog Migration
Impact of the change on users: On Wednesday, May 14, ITS will migrate the Service Catalog on the ITS website (its.gmu.edu) to TeamDynamix (TDX), a… (READ MORE)
Patriot Drive Maintenance
Impact of the change on users: The Patriot Drive at the Disaster Recovery site will be unavailable while the server reboots during the maintenance period.… (READ MORE)
MicroStrategy & 25 Live Unavailable
Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change:… (READ MORE)
Bulletins
May 14, 2025, Service Catalog Migration from the ITS Website to the TeamDynamix (TDX) Ticketing System
May 13, 2025 8:00 a.m.On Wednesday, May 14, ITS will migrate the Service Catalog on the ITS website (its.gmu.edu) to TeamDynamix (TDX), a ticketing system. During the maintenance period,… (READ MORE)
Strong passwords add security to accounts and devices
April 29, 2025 2:00 p.m.Many people dread receiving emails notifying them it is time to change their passwords. The reason? “Most of us are terrible at picking passwords, including… (READ MORE)
Update regarding Zoom Screen Share
March 19, 2025 5:00 p.m.A change was made to Zoom on Monday, March 17 that impacted screen sharing capabilities. After recognizing the impacts, this change was reverted on Wednesday,… (READ MORE)