Resolved Partial outage with 10 nodes down
Services have been restored to all halls. Best, (READ MORE)
Unplanned Outages
Updated Live Chat: Add Attachments and Persistence Across Pages Unavailable
Anthology does not have a planned release of the attachment function, but they have logged the request with their team. (READ MORE)
Phishing Alerts
Important Health Notice for GMU Community
August 3, 2025
Dear Colleagues, We’ve been notified of a confirmed case of a communicable illness within our George Mason University community. Please log into the GMU Portal… (READ MORE)
Julie Donley shared “August2025_Dept_Newresources (10)” with you
August 1, 2025
External Message: Use Caution Julie Donley shared a file with you Marvin Lewis shared Athletic Communications service request form for staff [*link removed*] This link… (READ MORE)
Update: Receipt 5570-187-6284 is now en route.
July 31, 2025
External Message: Use Caution McAfee Receipt Id: SCL58444DY3496 Receipt Date: Thursday, July 31, 2025 You’re back on membership restored. Dear [recipient’s name], We’ve renewed your… (READ MORE)
Maintenance
Banner, DataMart, Decentralized Systems & Patriot Web Unavailable
Impact of the change on users: The following services will be unavailable during the maintenance: 25Live Banner Banner Admin Apps DataMart Decentralized Systems Password Management… (READ MORE)
Rolling Wired & Wi-Fi Network and Phone Outages at All George Mason Campuses & Locations
EXTENDED MAINTENANCE Impact of the change on users: The wired and wireless networks, as well as phones, will be intermittently unavailable during the maintenance period… (READ MORE)
MicroStrategy Maintenance
EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy production will be unavailable during the maintenance period. Reason for the change: ITS is upgrading MicroStrategy… (READ MORE)
Bulletins
Summertime Cybersecurity
July 08, 2025 2:00 p.m.Summertime is an ideal time to relax and take vacations, but cybercriminals use this lull to intensify their activities and launch cyberattacks. Cybersecurity experts report… (READ MORE)
Upcoming Encryption Updates to Managed Devices
June 17, 2025 3:00 p.m.Over the next month, ITS will encrypt all George Mason-managed Windows and Mac devices. This update is part of the ITS Endpoint Management Program to… (READ MORE)
Upcoming Microsoft Storage Changes
May 19, 2025 12:00 p.m.As cloud storage utilization has increased, vendors have responded by re-configuring their service offerings and storage pricing, making providing free storage no longer sustainable for… (READ MORE)