Information Technology Services

Webex Meetings Updates

Impact of the change on users:

No impact to users is expected during the maintenance period. If you have not updated your Webex Meetings client, you may need to install the updates prior to hosting or participating in a Webex meeting.

Reason for the change:

The vendor is applying security patches to Cisco Webex Meetings. (ID # 179235)

Select Services Unavailable

Impact of the change on users:

The following services will be unavailable during the maintenance period:

  • 25Live
  • Evisions
  • Serena Busines Manager

Reason for the change:

ITS is applying Microsoft Security Updates for July 2019. (ID # 179687)

Contact Center Phones Unavailable

Impact of the change on users: 

Contact center phones will be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft Security Updates for July 2019 and VMTools updates. (ID # 179366, 179370)

Select Services and Websites Unavailable

Impact of the change on users:
The following services and websites will be unavailable during the maintenance period:

  • GMU Data Warehouse
  • Mason Workshops
  • Office of Budget and Planning
  • Office Institutional Effectiveness and Planning
  • Office of Sponsored Programs
  • Research Website
  • Student Ratings of Instruction
  • Travel Request

Reason for the change:

ITS is applying Microsoft Security Updates for July 2019. (ID# 179459)

Banner Admin, Patriot Web & Select Services Unavailable

EXTENDED MAINTENANCE

Impact of the change on users:
The following services will be unavailable during the maintenance period:

  • 25Live
  • Banner Admin
  • Budget Tracking System (BTS)
  • myHousing
  • myMason HR
  • Password.gmu.edu
  • Patriot Web

Reason for change:
ITS is applying Banner quarterly patches and upgrades. (ID # 176686)