Information Technology Services

Maintenance Archives

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying August Microsoft Security and server updates. (ID # 200872)

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying August Microsoft Security and server updates. (ID # 200912)

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying August Microsoft Security and server updates. (ID # 200868)

  • Banner & Select Services Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel HR Intranet Password.gmu.edu Patriot Web Reason for the change: ITS is applying upgrades and patches to the server. (ID # 199773)

  • Evisions Upgrade

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    Impact of the change on users: Evisions will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Evisions. (ID # 200435)

  • Internet2 Unavailable

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    Impact of the change on users: Intermittent service interruptions are expected, affecting access to remote research and education instruments, systems, and data available exclusively via Internet2. This maintenance should not impact access to commercial sites and services. Reason for the change: Internet2 is performing network maintenance across the entire national backbone.  (ID # 200342)

  • Internet2 Unavailable

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    Impact of the change on users: Intermittent service interruptions are expected, affecting access to remote research and education instruments, systems, and data available exclusively via Internet2. This maintenance should not impact access to commercial sites and services. Reason for the change: Internet2 is performing network maintenance across the entire national backbone.  (ID # 200338)

  • TeamDynamix (TDX) Maintenance

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    Impact of the change on users: TeamDynamix (TDX) may be unavailable during the maintenance period. Reason for the change: The vendor is performing maintenance.

  • Jamf and Mason Self Service for Mac Unavailable

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    Impact of the change on users: Devices will still function normally; however, Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The vendor is adding features and enhancements to Jamf. (ID # 200133)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Banner MicroStrategy Reports (Course Enrollment Daily Snapshot & Course Enrollment Comparison Reports ) Office of Institutional Effectiveness and Planning website Office of Sponsored Programs website Patriot Web Reason for the change: ITS is performing server maintenance.…

  • Webex Meetings Updates

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    Impact of the change on users: There is no impact during the maintenance period. Your Webex client will automatically upgrade and patches will be applied prior to hosting or participating in a Webex meeting or event after the maintenance period is complete. Reason for the change: The vendor is upgrading the Cisco Webex Meetings. (ID…

  • Adobe Creative Cloud Moving to Single-Sign-On (SSO)

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    Impact of the change on users: During the maintenance window, you may be unable to log in to Adobe applications. After the maintenance, you will log in via Mason’s ADFS SSO login page (the same page when logging in to Office 365) when accessing Adobe tools. Users who are currently enrolled in Two-Factor Authentication (2FA)…

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying July Microsoft Security and server updates. (ID # 199623)

  • Network Unavailable in Select Buildings on All Campuses

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    Impact of the change on users: The wired and wireless networks in the buildings listed below may be intermittently unavailable during the maintenance period. During the planned maintenance, the wired and wireless networks, as well as Mason phones may be intermittently unavailable and users may experience intermittent slowness when connecting to listed services. Prior to…

  • Virtual Computing Lab (VCL) Unavailable

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    Impact of the change on users: The Virtual Computing Lab (VCL) will be temporarily unavailable during the maintenance period. Reason for the change: ITS is applying July Microsoft Security and server updates. (ID # 199619)