Information Technology Services

Maintenance Archives

  • Matlab Unavailable

    to

    Impact of change on users:  The server will not issue new Matlab licenses during the maintenance period. There is no impact on existing Matlab users. Reason for the change: ITS is updating the Matlab license. (ID # 202753)

  • CUI Citrix Environment Unavailable

    to

    Impact of the change on users: The CUI Citrix Environment will be intermittently unavailable to researchers during the maintenance period. Reason for the change: ITS is upgrading the servers. (ID # 202029)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

    to

    Impact of the change on users: The following services will be unavailable during the maintenance period: Banner Admin Banner-related applications including DataMart and De-centralized systems Patriot Web Self Service MicroStrategy Reports Reason for change: ITS is applying routine Oracle quarterly security/update patches to production servers. (ID # 185285)

  • CUI Citrix Environment Intermittently Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The CUI Citrix Environment will be intermittently unavailable to researchers during the maintenance period. Reason for the change: ITS is upgrading the servers. (ID # 202033)

  • CUI Citrix Environment Unavailable

    to

    Impact of the change on users: The CUI Citrix Environment will be unavailable to researchers during the maintenance period. Reason for the change: ITS is upgrading the servers. (ID # 201574)

  • Banner & Select Services Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Banner Admin Institution of Effectiveness and Planning (oiep.gmu.edu) MicroStrategy Reports (enrtargets.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Patriot Web Student Ratings of Instruction (crserating.gmu.edu) Reason for the change: ITS is applying upgrades and patches to the…

  • Mobile Printing & EHS Training Unavailable

    to

    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 201969)

  • Cisco TelePresence Unavailable

    to

    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying September 2020 Microsoft updates. (ID # 201920)

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying September 2020 Microsoft security updates. (ID #…

  • DNS Server Maintenance

    to

    Impact of the change on users: ITS will be replacing a DNS server during the maintenance period. Production DNS servers will be upgraded at night, early morning, or weekend to minimize any possible impact; however, properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS…

  • Banner & Select Services Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel HR Intranet Password.gmu.edu Patriot Web Reason for the change: ITS is applying upgrades and patches to the server. (ID # 200946)

  • Pinnacle Unavailable

    to

    Impact of the change on users: Pinnacle (phonebill.gmu.edu) will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Pinnacle. (ID #200965)

  • mason.gmu.edu Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change on users: The mason.gmu.edu server will be unavailable during the maintenance period. Reason for the change: ITS is migrating mason.gmu.edu to another server and performing routine maintenance. (ID # 201082)

  • Kaltura MyMedia Maintenance

    to

    Impact of the change on users: No downtime or user impact is expected, but there may be brief periods of intermittent access issues during the maintenance period. Reason for the change: Kaltura is moving their infrastructure to cloud hosting over the weekend. (ID # 201350)

  • TeamDynamix (TDX) Unavailable

    to

    Impact of the change on users: TeamDynamix (TDX) will be unavailable during the maintenance period. Reason for the change: The vendor is performing maintenance to improve TDX performance. (ID # 201291)