Maintenance Archives

Impact of the change on users: ITS will be temporarily replacing a DNS server during the maintenance period. Properly configured DNS and NTP clients (i.e., more than one DNS or NTP server configured) will not be impacted. Reason for the change: ITS is temporarily replacing a DNS server in order to apply upgrades. (ID #…

EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy and MicroStrategy reports will not be available during the maintenance period. Reason for the change: ITS is upgrading the server operating system. (ID # 203888)

Impact of the change on users: The CUI Citrix Environment will be intermittently unavailable to researchers during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 203801)

Impact of the change on users: Devices will still function normally; however, Jamf and Mason Self Service for Mac will be unavailable during the maintenance period. Reason for the change: The vendor is applying bug fixes and adding enhancements to Jamf. (ID # 203951)

Impact of the change on users: In preparation for the Big Sur macOS release later this month, Cisco AnyConnect clients on Mac computers must be updated from the current version ( 4.9.01095 or earlier) to version 4.9.03047 in order to connect to the Virtual Private Network (VPN). Both managed and unmanaged Macs running Cisco AnyConnect…

EXTENDED MAINTENANCE Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Appworx Banner Admin Banner-dependent applications Budget & Travel Degree Works Fiscal HR Intranet MicroStrategy reports using the RPRT database Note: MicroStrategy reports not using the RPRT database will be unaffected Password Resets/Duo Two-Factor Authentication (2FA) Enrollment via…

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying October 2020 Microsoft security updates. (ID # 203552)

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying October 2020 Microsoft updates. (ID # 203514)

Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying October 2020 Microsoft security updates. (ID #…

Impact of the change on users: ITS will be upgrading DNS server during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is replacing a DNS server. (ID # 202734)

EXTENDED MAINTENANCE Impact of the change on users: The following services and websites will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel HR Intranet Password.gmu.edu Patriot Web Reason for the change: ITS is applying upgrades to the server. (ID # 203056)

Impact of the change on users: TeamDynamix (TDX) will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading TDX. (ID #201819)

EXTENDED MAINTENANCE Impact of the change on users: The Data Center will be intermittently unavailable during the maintenance period. Reason for the change: ITS is reloading the routers to address networking issues. (ID # 203022)

Impact of the change on users: The password.gmu.edu website will be unavailable during the maintenance period in order to launch the new password.gmu.edu website. Please see the New Password Management Website and Two-Factor Authentication (2FA) for Students bulletin for more information. Reason for the change: ITS is launching a new password.gmu.edu website. (ID # 202525)

Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 202694)