Information Technology Services

Maintenance Archives

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying November 2020 Microsoft security updates. (ID # 204940)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying November 2020 Microsoft updates. (ID # 204921)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website (oiep.gmu.edu) Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying November 2020 Microsoft security updates. (ID…

  • Oracle Reports & Oracle Apex Unavailable

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    Impact of the change on users: Oracle Reports and Oracle Apex will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the servers. (ID # 204917)

  • MicroStrategy & Related Services Unavailable

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    Impact of the change on users: MicroStrategy, MicroStrategy Reports, and related services will be unavailable during the maintenance period. Reason for the change: ITS is applying patches to the server. (ID # 204634)

  • Campuswide Outages of IT Services Sunday, November 8, 7-11 a.m.

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    Impact of the change on the user: During this maintenance, the systems and applications that will be affected include but are not limited to: 25Live Banner Admin (and applications that require it such as Patriot Web and the Password Management website) Campus Wi-Fi Networks Colocation Services (hosted server space) Departmental Systems Dynamic Forms mail.gmu.edu (web…

  • Travel & Travel Database Unavailable

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    Impact of the change on users: Travel & Travel Database will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server operating system. (ID # 204687)

  • Blackboard Collaborate Unavailable

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    Impact of change on Users: Blackboard Collaborate will be unavailable while the vendor performs maintenance. Reason for change: The vendor is performing routine maintenance on Blackboard Collaborate. (ID # 204560)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    EXTENDED MAINTENANCE Impact of the change: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) HR Intranet & hr.gmu.edu password.gmu.edu Patriot Web Reason for the change: ITS is applying quarterly upgrades and patches to servers. (ID # 203873)

  • Pinnacle Unavailable

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    Impact of the change on users: Pinnacle will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server operating system. (ID # 204328)

  • Classroom Citrix Servers Unavailable

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    Impact of the change on users: Classroom Citrix servers will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 204030)

  • Password.gmu.edu Unavailable

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    Impact of the change on users: The password.gmu.edu website will be unavailable during the maintenance period. Reason for the change: ITS is updating the password.gmu.edu website. (ID # 204026)

  • CUI Citrix Environment Unavailable

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    Impact of the change on users: The CUI Citrix Environment will be intermittently unavailable to researchers during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 203816)

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: CUI & Non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for October 2020. (ID # 203820)

  • Patriot Web Unavailable

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    Impact of the change on users: Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is performing server maintenance. (ID # 203377 & 203417)