Information Technology Services

Maintenance

October 4, 2026

  • Pinnacle Service Outage

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    EXTENDED MAINTENANCE Impact of the change on users The Pinnacle Service will be completely unavailable during this maintenance window. Users will not be able to access or submit service orders in Pinnacle while the outage is in effect. If you experience service-related issues during this period, please contact ITS Support to open a TeamDynamix (TDX)…

  • Internet and Virtual Private Network (VPN) Service Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Users at all George Mason campuses and locations may experience a brief internet service interruption of approximately ten minutes during the maintenance window. New Virtual Private Network (VPN) connections will be unavailable intermittently during this period; however, existing VPN connections are expected to remain active. Services hosted…

  • Internet and Virtual Private Network (VPN) Maintenance for All George Mason Campuses and Locations

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    Impact of the change on users: Users at all George Mason campuses and locations may experience a brief internet service interruption of approximately five minutes during the maintenance window. New Virtual Private Network (VPN) connections will be unavailable during this period; however, existing VPN connections are expected to remain active. Services hosted in Azure are…

October 2026 Maintenance

Contact IT Support 24/7

If you have any questions or concerns, please contact ITS Support at 703-993-8870.