Information Technology Services

Maintenance

October 1, 2026

  • Pinnacle Service Outage

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    EXTENDED MAINTENANCE Impact of the change on users The Pinnacle Service will be completely unavailable during this maintenance window. Users will not be able to access or submit service orders in Pinnacle while the outage is in effect. If you experience service-related issues during this period, please contact ITS Support to open a TeamDynamix (TDX)…

  • Network Services Maintenance

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    Impact of the change on users: During the scheduled after-hours maintenance, all network services will be impacted by two brief, campus-wide interruptions as traffic is routed from Fairfax to the disaster recovery (DR) site as designed. The first interruption is expected to be less than 5 minutes while traffic is moved to DR. Once the…

October 2026 Maintenance

Contact IT Support 24/7

If you have any questions or concerns, please contact ITS Support at 703-993-8870.