Unplanned Outages
Phishing Alerts
Maintenance
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25Live, MicroStrategy & Patriot Drive Maintenance
Impact of the change on users: 25Live, MicroStrategy, and Patriot Drive will be unavailable during the maintenance window while the servers reboot. Users should save […]
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Mason-Managed Windows Computers: Microsoft 365 Apps for Enterprise Upgrade
Impact of the change on users: Beginning Thursday, March 12, ITS will upgrade Microsoft Office on Mason‑managed Windows computers to Microsoft 365 Apps for Enterprise […]
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Patriot Drive Maintenance
Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: […]
Bulletins
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PatriotAI User Training Recap
On February 17 & 19, Information Technology Services (ITS) hosted PatriotAI End User Training at the Mason Square Campus for faculty, staff, and students curious […]
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Intro to PatriotAI: Hands-on Training Feb. 17 & 19 (Mason Square)
Curious about PatriotAI but not sure where to begin? This hands-on session is designed to introduce you to this suite of AI tools and provide […]
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Windows 10 Reminder
Windows 10 Systems Removal – January 30, 2026 Microsoft retired Windows 10 on October 14, 2025, and no longer provides security updates or support. To […]
After Action Reports
Contact IT Support 24/7
If you have any questions or concerns, please contact ITS Support at 703-993-8870.