Updated Live Chat: Add Attachments and Persistence Across Pages Unavailable
The Live Chat persistence functionality is inconsistent across browser tabs and between pages in the same browser tab. ITS is working with the vendor to… (READ MORE)
Unplanned Outages
Phishing Alerts
Remote Personal Assistant Opportunity – Student Work-Study Eligible
January 6, 2026
Dear Students, … (READ MORE)
(GMU): Verify Your Email Address
January 5, 2026
This is the last time we will notify you that we’ll stop processing incoming emails in your school account, and the reason is you failed… (READ MORE)
Reminder: George mason university – o365 production – December Bonus and Allocation for All Staff
January 5, 2026
External Message: Use Caution (READ MORE)
Maintenance
Patriot Virtual Computing and Labs (PVCL) Maintenance
Impact of the change on users: Mason Labs’ desktop may be intermittently unavailable during the maintenance period. Reason for the change: ITS will perform standard… (READ MORE)
mason.gmu.edu Maintenance
Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID #… (READ MORE)
Deploy ADFS services within MS Azure North & South-Central Regions
Impact of the change on users: We are improving the reliability and availability of our sign-in services by enhancing how our identity systems are hosted… (READ MORE)
Bulletins
Windows 10 Reminder & Wi-Fi Changes Before Break
December 18, 2025 12:00 p.m.As we wrap up the year, please review these important updates from Information Technology Services (ITS) to ensure a secure and smooth start in the… (READ MORE)
George Mason Community Urged to Prepare for Winter Break
December 10, 2025 4:00 p.m.George Mason University employees and students are gearing up for the holiday break. But before they leave for the holidays, Information Technology Services (ITS) reminds… (READ MORE)
Holiday 2025 Security Tips & Tricks
December 09, 2025 12:00 a.m.The holiday shopping season is underway, with consumers expected to spend $253.4 billion online before the end of 2025. Before you begin loading your cart… (READ MORE)