Resolved Patriot Web Performance Issue
The vendor has identified and resolved the issue that prevented some users from seeing cards on their dashboard. Normal system performance has been restored. If… (READ MORE)
Unplanned Outages
Updated Live Chat: Add Attachments and Persistence Across Pages Unavailable
The Live Chat persistence functionality is inconsistent across browser tabs and between pages in the same browser tab. ITS is working with the vendor to… (READ MORE)
Phishing Alerts
System Upgrade 12/12/2025. Act Now
December 12, 2025
Dear George Mason User, This is the last time we will notify you that we’ll stop processing incoming emails in your school account, and the… (READ MORE)
Your University Email Account is Set to Expire
December 11, 2025
Greetings University records show that you are the owner of this university email account. This account is set to expire on 12/12/2025 11:59PM. To continue… (READ MORE)
George Mason, Act Now
December 12, 2025
Your account has been filed under the list of accounts set for deactivation due to retirement/graduation/or transfer of the concerned account holder. But the record… (READ MORE)
Maintenance
Patriot Drive Maintenance
Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change:… (READ MORE)
Update Duo ADFS Agent
Impact of the change on users: All new ADFS Single-sign-on (SSO)/Microsoft Office sign-ins will be unavailable during this outage. Reason for the change: Duo requires… (READ MORE)
mason.gmu.edu Maintenance
Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID #… (READ MORE)
Bulletins
George Mason Community Urged to Prepare for Winter Break
December 10, 2025 4:00 p.m.George Mason University employees and students are gearing up for the holiday break. But before they leave for the holidays, Information Technology Services (ITS) reminds… (READ MORE)
Holiday 2025 Security Tips & Tricks
December 09, 2025 12:00 a.m.The holiday shopping season is underway, with consumers expected to spend $253.4 billion online before the end of 2025. Before you begin loading your cart… (READ MORE)
Fall 2025 Wi-Fi Update
November 12, 2025 4:00 p.m.Information Technology Services (ITS) is simplifying George Mason University’s Wi-Fi network this fall to help the community stay better connected across campus. Since 2022, eduroam… (READ MORE)