Information Technology Services

ITS Support: Phone Support Unavailable

Impact of the change on users:

ITS Support: Phone Support will be unavailable during the maintenance period. Ticketing and Live Chat will remain available.

Reason for the change:

The vendor is doing maintenance. (ID # 583122)

Police & Safety Building Network Maintenance

Impact of the change on users:

The wired and Wi-Fi networks may be intermittently unavailable in the Police & Safety Building network during maintenance.

Reason for the change:

ITS is cutting over to a new router. (ID # 581037)

Azure Environment Maintenance

Impact of the change on users:

Users may experience some latency or intermittent service interruptions during the maintenance period.
Reason for the change:
ITS is enabling a security feature. (ID # 581372)

Admissions Server Maintenance

Impact of the change on users:

The Admissions V: drive will be unavailable during the maintenance period.

Reason for the change:

ITS is upgrading the operating system. (ID # 581803)

Informatica Intelligent Cloud Services (IICS) April 2025 Major Release

EXTENDED MAINTENANCE

Impact of the change on users:

Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period.

Reason for the change:

The vendor is upgrading Informatica Intelligent Cloud Services (IICS). (ID # 582369)