Archives: Maintenance

Impact of change on users:

The password.gmu.edu website will be unavailable during the maintenance period.

Reason for change:

ITS is updating the password.gmu.edu website to:

• Allow Two-Factor Authentication (2FA) when users try to retrieve password through claim codes or security questions.
• Allow users to enter a phone number on the Additional Information Page.
• Require users to review their Additional Information every 6 months.

(ID # 169516)

Impact of the change on users:

Banner Admin and Patriot Web will be unavailable during the maintenance period.

Reason for the change:

ITS is implementing the mandated Financial Responsibility Statement for Banner SSB. (ID # 171099)

Impact of the change on users:

The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period.

Reason for the change:

ITS is installing Microsoft December 2018 security patches. (ID # 171333)

Impact of the change on users:

The contact center phones will be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft Out-of-Band security updates. (ID # 171445)

Impact of the change on users:

myMason and Blackboard will be unavailable during the maintenance period.

Reason for the change:

The vendor is performing required maintenance. (ID # 171314)