Information Technology Services

Canon Pay-for-Print Unavailable

Impact of change on users:

Canon Pay-for-Print will be unavailable during maintenance.

Reason for change:

ITS is applying security patches to the servers hosting Canon Pay-for-Print. (ID # 166874)

Blackboard Briefly Unavailable

Impact of change on users:

Blackboard and myMason will be briefly unavailable while the vendor performs maintenance. Please save or complete any work before maintenance starts at 4 a.m.

Reason for change:

Blackboard will be performing database maintenance on Mason’s hosted system. (ID # 166817)

Contact Center Phones Brief Intermittent Outages

Impact of change on users:

Contact Center phones will experience two brief, intermittent outages while ITS applies updates and restarts servers.

Reason for change:

ITS is applying updates to the servers hosting contact center phones. (ID # 166684)

DHCP Server Maintenance

Impact of change on users:

While little to no impact is expected, Fairfax Campus users may experience brief and intermittent network outages.

Reason for change:

ITS is performing maintenance on DHCP servers to troubleshoot DHCP issues. (ID # 166699)

Blackboard Collaborate Ultra Unavailable

EXTENDED MAINTENANCE

Impact of change on users:

Blackboard Collaborate Ultra will be unavailable while the vendor performs maintenance.

Reason for change:

The vendor is performing maintenance on Blackboard Collaborate Ultra. (ID# 166705)