Archives: Maintenance

Impact of the change on users:

ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked on at any given time. Production DNS server will be upgraded at night, early morning, or weekends to minimize any possible impact. The server and services will be unavailable for a few minutes during the reboot. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted.

Reason for the change:

ITS is upgrading the DNS servers to fix security issues. (ID # 173495)

Impact of the change on users:

All Mason-owned computers that are joined to MESA will be prompted to upgrade Symantec. Users will be allowed 3 deferrals before installation is automatic.

Reason for the change:

The Symantec upgrade is needed per the IT Security Office. (ID # 173307)

Impact of the change on users:

Webex Meetings will be unavailable during the maintenance period.

Reason for the change:

Cisco is upgrading Webex Meetings. (ID # 173290)

Impact of the change on users:

MicroStrategy and 25Live will be briefly unavailable during the maintenance period.

Reason for the change:

ITS is applying February 2019 Microsoft Security Updates. (ID # 173155)

Impact of the change:

The following services will be unavailable during the maintenance period:

• myHousing
• Pharos (Canon) Mobile Printing
• RMS

Reason for the change:

ITS is applying February 2019 Microsoft Security Updates. (ID # 173077)