Service Summary | Key Features | Getting This Service | Availability | Policy |

Service Summary

Jamf Pro is a software tool for managing Mason-owned Macs that enables ITS to:

  • Inventory hardware.
  • Distribute software and fixes.
  • Improve security.
  • Get a better understanding of the Mac community at Mason.

Once you enroll your Mason-owned Mac in Jamf Pro, the Mason Self Service app will appear. You will be able to install approved software on-demand from the Mason Self Service app.

Note: Installing approved software on personal devices is a violation of Mason's software licenses.

Key Features

  • Download on-Demand approved software from Mason Self Service.
  • Quick access to bookmarks to popular Mason websites.
  • Allows administrators to track and manage equipment lifecylces.
  • Allows administrators to deploy software and policies.

Getting This Service

To enroll a Mason-owned Mac go to mac.gmu.edu.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Alerts & Bulletins page.

Policy

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.