Information Technology Services

25Live, Banner Imaging & Evisions Unavailable

Impact of the change on users:
25Live, Banner Imaging, and Evisions will be unavailable during the maintenance period.
Reason for the change:
ITS is applying Microsoft Security Updates for May 2019. (ID # 176614)

Banner Admin, Patriot Web & Select Services Unavailable

Impact of the change on users:

The following services will be unavailable during the maintenance period:

  • 25Live
  • Banner Admin
  • Budget Tracking System (BTS)
  • password.gmu.edu
  • Patriot Web

Reason for the change:

ITS is applying security patches to the servers. (ID # 176633)

Network Unavailable in Select Buildings

EXTENDED MAINTENANCE

Impact of the Change:
The wired and wireless networks in the following buildings will be intermittently unavailable during the maintenance period.

  • Center for the Arts
  • Central Heating and Cooling Plant
  • Child Development Center
  • Concert Hall
  • Eagle Bank Arena: 2nd Floor only
  • Facilities Building
  • Ike’s Presidents Park
  • Northeast Module
  • Northeast Module II
  • The Hub

During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls if you are using Mason phones. Cell phone service will not be impacted.

Reason for the Change:
ITS is removing old network switches and installing new Cisco switches. (ID # 176253)

DNS Server Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked on at any given time. Production DNS servers will be upgraded at night, early morning, or weekends to minimize any possible impact. The server and its services will be unavailable for a few minutes during the reboot.

Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted.

Reason for the change:

ITS is upgrading the DNS servers to fix security issues. (ID # 175887)

Banner Admin, Patriot Web & Select Services

Impact of the change to users:
Banner Admin, Patriot Web, and the following services will be unavailable during the maintenance period:

  • Application Navigator
  • Banner Admin
  • Patriot Web
  • Travel
  • Workflow

Reason for the change:
ITS is applying Oracle security patches (ID # 175908)