Information Technology Services

BeyondTrust Remote Support Maintenance

Impact of the change on users:

BeyondTrust Remote Support will experience an outage during this maintenance window. Users may be unable to start or receive remote support sessions until the work is complete.

Reason for the change:

This maintenance applies important security fixes to keep the Remote Support service protected and operating reliably. No new features or enhancements are included.

ID # 766977

System Center Configuration Manager Maintenance

Impact of the change on users:

There will be a brief interruption in System Center Configuration Manager (SCCM) and software licensing services for 10 – 15 minutes while the affected servers reboot.

Reason for the change:

ITS is updating the SCCM servers. (ID # 765788)

MicroStrategy & 25 Live Unavailable

Impact of the change on users:

MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window.

Reason for the change:

ITS is applying Microsoft security updates. (ID #  766007)

Atlas Ellucian, Imaging & Admissions Web Server Maintenance

Impact of the change on users:

The Atlas Ellucian, Imaging & Admissions Web Servers will be unavailable during the maintenance period while they reboot.

Reason for the change:

ITS is addressing vulnerabilities. (ID # 766043)

Admissions Server Maintenance

Impact of the change on users:

The Admissions server will be unavailable during the maintenance period while it reboots.

Reason for the change:

ITS is applying DUO updates needed to resolve issues. (ID # 766049)