Log In
- Your full email address:
- Your password is:
- Your MasonLive Microsoft password (this is not your Patriot Pass Password)
I forgot my MasonLive password. How do I reset it?
Did you end up on any pages like these?
Or
- You will need to clear your browser's cache and history. You can find tutorials for clearing the cache in most major browsers here: http://www.wikihow.com/Clear-Your-Browser's-Cache.
- After clearing the cache, be sure to fully close your browser (all tabs, all windows). Reopen your browser and try to log in again.
Why does this happen?
If you use [email protected] on outlook.office365.com, you will get redirected to the employee email login and receive errors including (but not limited to) “Oops something went wrong” or “NoUserMailboxException” or “User does not exist”, etc...
Is my email password for MasonLive the same as my Patriot Pass Password that I use to get into Patriot Web?
No, MasonLive and Patriot Pass use two different passwords. Visit password.gmu.edu to reset your passwords.
What is the password for my MasonLive account?
You should be using your MasonLive Microsoft Password to access your MasonLive account
(Note: this is not the same password you use on Patriot Web)
This includes:
- Mail.gmu.edu
- Mobile device
- Your desktop client (i.e., Microsoft Outlook)
- Microsoft 365 Apps for enterprise
How do I log in to my MasonLive student email account?
Go to mail.gmu.edu and select MasonLive Email or access your MasonLive account directly through the Outlook website. Log in with your full email address ([email protected]) and your MasonLive Microsoft Password (this is not your Patriot Pass Password).