Maintenance Archives

EXTENDED MAINTENANCE Impact of the change on users: Network: Wired & Wireless During the maintenance period, wired networks in the residence halls and Wi-Fi networks at all campuses and locations will be intermittently unavailable. Wired networks in the academic/administrative buildings will not be affected. Device & Guest Registration No new devices (mydevices.gmu.edu) can be added…

EXTENDED MAINTENANCE Impact of the change on users: The mason.gmu.edu server will be unavailable during the maintenance period. Reason for the change: ITS is performing routine maintenance. (ID # 205906)

Impact of the change: Banner Admin, Patriot Web, and the following services and websites will be unavailable during the maintenance period: 25Live 3rd party apps that are dependent on Banner Budget Tracking System (BTS) HR Intranet (hr.gmu.edu) Password Management website (password.gmu.edu) Reason for the change: ITS is applying regulatory upgrades for tax and tax form…

Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 206568)

Impact of the change on users: TeamDynamix (TDX) will be unavailable during the maintenance period. The impact should be limited to people using the system (i.e., editing the Service Catalog, using TDNext); additionally, users may have to log back into TDX. Reason for the change: The vendor is moving the backend to a more secure…

Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for December 2020. (ID # 206306)

Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for December 2020. (ID # 206285)

EXTENDED MAINTENANCE Impact of the change: Banner Admin, Patriot Web, and Banner-dependent services and websites may not be available during the maintenance period. Reason for the change: ITS is cutting over connections that are currently on an end-of-life switch to an existing switch. (ID # 205720)

EXTENDED MAINTENANCE Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for December 2020. (ID # 206270)

Impact of the change on users: MicroStrategy, MicroStrategy Reports, Serena Business Manager, and related services will be unavailable during the maintenance period. Reason for the change: ITS is applying patches to the server. (ID # 206251)

Impact of the change on users: Pinnacle will be unavailable during the maintenance period. Reason for the change: ITS is applying December 2020 Microsoft security updates. (ID # 205982)

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying December 2020 Microsoft security updates. (ID # 206173)

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying December 2020 Microsoft updates. (ID # 205959)

Impact of the change on users: The following services and websites may be intermittently unavailable during the maintenance period: Office of Institutional Effectiveness and Planning website (oiep.gmu.edu) Office of Strategic Budgeting and Planning website (budget.gmu.edu) Research website (research.gmu.edu) Travel Request System (travel.gmu.edu) Reason for the change: ITS is applying December 2020 Microsoft security updates. (ID…

Impact of the change on users: No impact is expected; however, if users are trying to log in during the maintenance period, they may need to re-enter their credentials in order to log in. Reason for the change: The vendor is upgrading Central Authentication Services (CAS) and Shibboleth. (ID # 205847)