Maintenance Archives

Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. The servers will be unavailable to execute data exchange and data integration services during the outage. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS) to the February…

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying February 2021 Microsoft security updates and changing antivirus. (ID # 208755 & 208740)

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying February 2021 Microsoft updates. (ID # 208512)

Impact of the change on users: Controlled Unclassified Information (CUI) services will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the file system. (ID # 207882)

Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for January 2021. (ID # 207595)

EXTENDED MAINTENANCE Impact of the change on users: The non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for January 2021. (ID # 207523)

Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for January 2021. (ID # 207580)

Impact of the change on users: Skype for Business will be retired on Sunday, January 17, 2021. Existing Skype meetings will be converted to Microsoft Teams meetings. Mason Skype users will be redirected to Teams if they attempt to access Skype. External Skype users will reach Mason Teams users even if they don’t have Microsoft…

Impact of the change on users: DegreeWorks and Transfer Equivalency will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server. (ID # 205583)

Impact of the change: Banner Admin, Patriot Web, and Banner-dependent services and websites may not be available during the maintenance period. Reason for the change: ITS is upgrading APIs to improve performance. (ID # 207012)

EXTENDED MAINTENANCE Impact of the change on users: Users may not be able to log in and access their IronPort quarantine, safelist, and blocklist during the maintenance period. Reason for the change: ITS is applying patches and upgrading IronPort. (ID # 206802)

Impact of the change on users: Pharos/Canon mobile printing will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Pharos. (ID # 207333)

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying January 2021 Microsoft security updates. (ID # 207314)

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying January 2021 Microsoft updates. (ID # 207158)

Impact of the change on users: No impact is expected; however, if users are trying to log in during the maintenance period, they may need to re-enter their credentials in order to log in. Reason for the change: The vendor is upgrading Central Authentication Services (CAS) and Shibboleth. (ID # 206572)