Maintenance Archives

Impact of the change on users: The Patriot Drive will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing security updates. (ID # 596361)

Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 580235)

Impact of the change on users: The TeamDynamix application will be down during the maintenance period. This includes all ticketing, forms, and Client Portals. Reason for the change: The vendor is upgrading TeamDynamix (TDX). (ID # 569440)

Impact of the change on users: TeamDynamix (TDX) Sandbox will be unavailable for training during the maintenance window. Reason for the change: The vendor is upgrading TeamDynamix (TDX) Sandbox. (ID # 569439)

Impact of the change on users: Hosted Admissions services will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the operating system. (ID # 596364)

Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 596161)

Impact of the change on users: Applications and hosted site on the Atlas Ellucian, Imaging, Zax Evisions servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 596229)

Impact of the change on users: The Wi-Fi networks in Horizon Hall and Vernon Smith Hall (First Floor Only) will be intermittently unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 598886)

Emergency Maintenance Impact of the change on users: Multiple brief (<1 min) intermittent service interruptions of the wired, wireless, and all services, websites, and apps hosted by the George Mason data center were intermittently unavailable during the maintenance period. Reason for the change: ITS made changes to address a bot attack. (ID # 599053)

Impact of the change on users: The Patriot Drive at the Disaster Recovery site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing security updates. (ID # 596358)

Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  587032)

Impact of the change on users: On Wednesday, May 14, ITS will migrate the Service Catalog on the ITS website (its.gmu.edu) to TeamDynamix (TDX), a ticketing system. During the maintenance period, users may still see services on the ITS website (its.gmu.edu) or in the TDX. Users will still be able to request services using the…

Emergency Maintenance Impact of the change on users: Users will be unable to access Canvas for approximately 5 minutes during the maintenance period. Reason for the change: The vendor is restarting the database. (ID # 595927)

Impact of the change on users: The following websites, services, and apps may be unavailable: Reason for the change: ITS is upgrading the server operating system. (ID # 585414)

Impact of the change on users: The wired and wireless networks will be intermittently unavailable during the maintenance period in the following buildings: Mason Square Hazel Van Metre Vernon Smith Science & Technology Campus Biomedical Research Lab Annex Colgan Hall Discovery Hall Freedom Aquatic & Fitness Center Hylton Performing Arts Center Innovation Park Institute for…