Maintenance Archives

Impact of the change on users: The wired and Wi-Fi networks on the first floor of the Katherine Johnson Building will experience intermittent outages as ITS consolidates the network switches. This will be a rolling outage, with each network connection experiencing a brief downtime of less than five minutes during consolidation. Reason for the change:…

EXTENDED MAINTENANCE This maintenance was initially scheduled for Sunday, November 16. Impact of the change on users: The wired and Wi-Fi networks will experience intermittent outages (estimated to last no more than 3 minutes) in the following buildings while switches are being relocated. Reason for the change: ITS is moving switches to support the Arista…

EXTENDING MAINTENANCE Impact of the change on users: Macs running macOS 14.8.2 or earlier will be updated to 14.8.2 by Friday, November 21. Reason for the change: ITS is updating these Macs to address security concerns. (ID #743224)

Impact of the change on users: The following services will be unavailable during the maintenance: 25Live Banner Banner Admin Apps DataMart Decentralized Systems Password Management (password.gmu.edu) Patriot Web Ellucian Workflow will not be able to retrieve data from Banner. The LMSs will not be able to push grades to Banner. Reason for the change: ITS…

Impact of the change on users: The wired and wireless networks will be intermittently unavailable during the maintenance period in the following buildings: Science & Technology Campus Biomedical Research Lab Annex Colgan Hall Discovery Hall Freedom Aquatic & Fitness Center Hylton Performing Arts Center Innovation Park Institute for Advanced Biomedical Research Katherine G. Johnson Hall…

Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 542809)

Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is applying Microsoft security patches. (ID # 598462)

Impact of the change on users: Mason-managed computer upgrades will be spread out evenly from the start of this maintenance and will end on November 1, 2025. Users will have the ability to defer the required reboot for this upgrade for up to 3 days to minimize work interruption. Reboot may take up to 20…

Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 580237)

Impact of the change on users: The following services will be unavailable during the maintenance: 25Live Banner Banner Admin Apps DataMart Decentralized Systems Password Management (password.gmu.edu) Patriot Web Ellucian Workflow will not be able to retrieve data from Banner. The LMSs will not be able to push grades to Banner. Reason for the change: ITS…

Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 542808)

EXTENDED MAINTENANCE Impact of the change on users: The Data Center will be proactively placed on the generator during the maintenance as a precautionary to avoid any impact by an unexpected interruption of power from public utilities. Once the maintenance is completed, we will switch back over to Dominion power. The UPS systems will be…

Impact of the change on others: MicroStrategy will be unavailable during the maintenance period. Reason for the change: To separate MicroStrategy from Banner and database-dependent authentication methods, streamline the provisioning process, and bring us in line with other Mason authentication models. (ID # 594746)

Impact of the change on users: Authorized IPAM IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade occurs. No DNS/DHCP services will be impacted. Reason for the change: ITS is applying a vendor update to resolve issues. (ID # 590880)

Impact of the change: Patriot Web, Banner Admin Apps, the Password change site, and 25Live will not be available. Ellucian Workflow will not be able to retrieve data from Banner. The LMSs will not be able to push grades to Banner. Reason for the change: ITS is applying Ellucian upgrades to address issues and enhance…