Information Technology Services

Maintenance Archives

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted site on the Atlas Ellucian, Imaging, Zax Evisions servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 569470)

  • Admissions Servers Unavailable

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    Impact of the change on users: Hosted sites on Admissions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE) (ID # 569453)

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  569450)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 567398)

  • Informatica Intelligent Cloud Services (IICS) February 2025 Major Release

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    EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS) to the October 2025 Major Release. (ID # 562365)

  • Internet Outage

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    Impact of the change on users: The internet may be intermittently unavailable for approximately 10-15 minutes per outage during the maintenance period. Reason for the change: ITS is upgrading the internet router. (ID # 560622)

  • Rolling Wired & Wireless Network Outages Across All Campuses & Locations in Designated Buildings

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    Impact of the change on users: From Thursday, February 6, 10:30 p.m. to Friday, 12:30 a.m., there will be approximately 15-minute wired and wireless network outages per building as ITS reloads switches in the following buildings: Arts Building Carty House Carrow Hall Central Heating and Cooling Plant Child Development Center Colgan Hall College Hall Commerce Building…

  • Windows 11 Upgrade for George Mason-Managed Computers

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    EXTENDED MAINTENANCE Impact of the change on users: George Mason-managed computers in the College of Engineering and Computing and the College of Science running Windows 10 will be upgraded to Windows 11. The rollout will start Tuesday, February 4, and end Tuesday, May 6. Reason for the change: Windows 10 will reach end-of-life in October…

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: All services will be unavailable for Banner, DataMart, and De-centralized systems during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security and update patches to production servers. (ID # 550349)

  • Patriot Drive Maintenance

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    Impact of the change on users: Patriot Drive will be offline during the maintenance period. Reason for the change: ITS is fixing Patriot Drive volume. (ID # 564724)

  • Jamf Premium Cloud Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The Jamf Cloud infrastructure will be patched. During this time, you may be logged out of Jamf Pro, although the Jamf Pro Server will be working without interruption. Reason for the change: The vendor is applying updates and security patches to Jamf Cloud infrastructure. (ID # 564267)

  • Patriot Drive Unavailable

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    Impact of the change: Patriot Drive will be unavailable during the maintenance period. Reason for the change: ITS is enabling a Windows security feature to comply with the data-at-rest encryption requirements. (ID # 555813)

  • Degree Works Maintenance

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    Impact of the change on users: Degree Works will be briefly unavailable during the maintenance period. Reason for the change: ITS is updating the Degree Works certificate. (ID # 559513)

  • Patriot Drive Unavailable

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    Impact of the change: Patriot Drive will be unavailable during the maintenance period. Reason for the change: ITS is enabling a Windows security feature to comply with the data-at-rest encryption requirements. (ID # 560037)

  • RAMP Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: RAMP will be unavailable during the maintenance period for regularly scheduled maintenance. Please save your work often and log off before that time. Reason for the change: The vendor is applying Microsoft critical security updates and conducting network maintenance. (ID # 558725)