Maintenance Archives

Impact of the change on users: The CT-AV, wired & Wi-Fi networks will be unavailable on all Horizon Hall floors, on all Innovation Hall floors, on the first floor of Merten Hall, and the lower level of Buchanan Hall during the maintenance period. Reason for the change: ITS is upgrading the switch code. (ID #…

EXTENDED MAINTENANCE Impact of the change on users: Cable TV and Stream2 services will be unavailable in all buildings at all George Mason campuses and locations during the maintenance period. The maintenance period may extend beyond 7:00 p.m. Reason for the change: ITS is working with the vendor to relocate cables in preparation for the…

Impact of the change on users: The CT-AV, wired & Wi-Fi networks will be unavailable on the lower level of the Exploratory Hall and the first floor of Horizon Hall during the maintenance period. Reason for the change: ITS is upgrading the switch code. (ID # 577082)

Impact of the change on users: Authentication to Microsoft services such as Outlook and other Single-Sign-On (SSO) authentication will be unavailable during the maintenance period. Ongoing sessions will not be impacted. Reason for the change: ITS is upgrading to the latest DUO client. (ID # 570742)

Impact of the change on users: Authorized IPAM IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade occurs. No DNS/DHCP services will be impacted. Reason for the change: ITS is applying a vendor update to fix aa DNS zone issue. (ID # 574328)

Impact of the change on users: No inbound or outbound email will be processed in TDX during the maintenance. Users can still submit and edit tickets but will not receive emails until the maintenance is complete. Reason for the change: The vendor is updating their Email communications. (ID # 575512)

Impact of the change on users: https://microstrategy.gmu.edu will be unavailable will be unavailable during maintenance. Reason for the change: ITS is addressing penetration testing results. (ID # 570211)

Impact of the change on users: There will be intermittent Wi-Fi outages lasting less than 1 minute each during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 574083)

Impact of the change on users: Jamf Pro will not be available during the maintenance period. Reason for the change: The vendor will be patching Jamf Cloud. (ID # 574385)

Impact of the change on users: Authorized IPAM IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade occurs during the maintenance period. No DNS/DHCP services will be impacted Reason for the change: ITS is applying a vendor update to fix a DNS zone issue. (ID # 572411)

Impact of the change on users: https://microstrategy.gmu.edu will be unavailable during maintenance. Reason for the change: ITS is addressing penetration testing results. (ID # 570209)

Impact of the change on users: The patriot drive will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing security updates. (ID # 569480)

EXTENDED MAINTENANCE Impact of the change on users: RAMP will be unavailable during the maintenance period for regularly scheduled maintenance. Please save your work often and log off before that time. Reason for the change: The vendor is applying Microsoft critical security updates and conducting network maintenance. (ID # 569188)

Impact of the change on users: BeyondTrust will be unavailable during the maintenance period. Users will not be able to hold remote support sessions. Reason for the change: The vendor is updating BeyondTrust. (ID # 569267)

Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is applying Microsoft security patches. (ID # 569317)