Information Technology Services

Maintenance

  • TeamDynamix Sandbox Services Extended Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users During the maintenance window, users will not be able to access TeamDynamix Sandbox services. The following services are expected to be unavailable: Reason for the change The vendor is performing scheduled maintenance and updates to the TeamDynamix Sandbox environment. ID #906594

  • TeamDynamix (TDX) Client Portal, Services, Ticketing, and Projects Maintenance Outage

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    Impact of the change on users: Users will not be able to access TeamDynamix Client Portal, Services, Ticketing, or Projects during the maintenance window. Reason for the change: The vendor is performing scheduled maintenance and upgrades to TeamDynamix. ID #906592

  • Software Center and Device Imaging Service Maintenance

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    Impact of the change on users Users will be unable to install software through the Software Center during the maintenance window. Device imaging services will also be unavailable during this time. Reason for the change Information Technology Services (ITS) is performing maintenance to ensure continued vendor support for this service. ID #905642

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID# 906686)

  • BeyondTrust Remote Support Maintenance

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    Impact of the change on users BeyondTrust Remote Support will be unavailable during the maintenance window. Users will not be able to access or use the service while the work is being completed. Reason for the change ITS is performing scheduled maintenance to improve service reliability, stability, performance, reporting capabilities, authentication options, and overall user…

  • Patriot Drive Maintenance

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    Impact of the change on users: The Patriot Drive site will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing updates. ID #906876

  • Banner Maintenance

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    Impact of the change on users: All services will be unavailable for Banner, DataMart, and De-centralized systems. Reason for the change: ITS is applying quarterly security and update patches to production servers. (ID # 754141)

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Banner Admin and Patriot Web will be intermittently unavailable during the maintenance period. Reason for the change: ITS is patching server operating systems. (ID # 751033)

October 2026 Maintenance

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If you have any questions or concerns, please contact ITS Support at 703-993-8870.