A: Please click the link for more information: Banner Admin Request Process

A: All access requests require the following training and can be found in MasonLEAPS.

• IT Security: IT Security Awareness Training
• Banner Admin Apps: Family Educational Rights and Privacy Act (FERPA) training
• IT Role-Based Training: Highly Sensitive Data Custodian is required training

Additional training is required for:

• Electronic Personnel Access Forms (EPAF): EPAF Training
• Labor Distribution: Labor Distribution Training

The updated workflow will check training statuses and assign and restrict access until the training is complete. User action will only be required for new hires and during regular training renewals.

Please log in to MasonLEAPS to access training.

A: Training is triggered when any of the “Select Access Area” checkboxes are selected.

A: Yes. After completing the training, you must reopen the Workflow, agree to the confidentiality statement, and sign electronically. This action triggers an update from MasonLEAPS, reflecting your completed training and allowing the request to proceed.

A: If the required training has not been completed, you will not be able to proceed with the Banner access request. You must first complete the appropriate training in MasonLEAPS. Once the training is finished, reopen the Workflow and sign the confidentiality statement to continue the process.

A: Any user can initiate a Workflow, either for themselves or on behalf of another user.

A: Supervisor information is retrieved from Banner. If the employee is an (NP) No Pay Affiliate, a George Mason employee must be designated as their supervisor.

A: The Liaison is selected by the supervisor. If the incorrect Liaison is chosen, the request should be returned for revision. Please see the Finance/HR and Student Banner Liaison List for a list of the Banner Liaisons for the university.

A: To ensure your request for access to Student Accounts billing data is properly approved, you should select your unit’s Banner Finance Liaison, not the Student Accounts Finance Liaison. Please see the Finance/HR and Student Banner Liaison List for a list of the HR/Finance Liaisons for the university.

A: Processing times may vary depending on the type of request and whether or not the required training has been completed. To check the status of your Workflow:

• Open the email notification you received. Below is a screenshot of the email address.

• Click the link for the Case Number in the email to view the task.

• The Workflow page will display the current status and any pending actions.

A: Please see MicroStrategy Access for information on MicroStrategy Access.

A: Please reach out to the appropriate BSO via the List of Banner BSOs.

A: Non-production access requests should be routed to the DBA team.