Information Technology Services

Cable TV & Stream2 Outage

EXTENDED MAINTENANCE

Impact of the change on users:

Cable TV and Stream2 services will be unavailable in all buildings at all George Mason campuses and locations during the maintenance period. The maintenance period may extend beyond 7:00 p.m.

Reason for the change:

ITS is working with the vendor to relocate cables in preparation for the installation of the new HVAC equipment. (ID # 573880)

IPControl Maintenance

Impact of the change on users:

Authorized IPAM IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade occurs during the maintenance period. No DNS/DHCP services will be impacted

Reason for the change:

ITS is applying a vendor update to fix a DNS zone issue. (ID # 572411)

Jamf Cloud Premium Infrastructure Maintenance

Impact of the change on users:

Users will be logged out of their Jamf Pro instances during the maintenance period.

Reason for the change:

The vendor will be patching Jamf Cloud to ensure the infrastructure and the database service are up-to-date, stable, and safe from security threats. (ID # 572337)

Authentication Outage

Impact of the change on users:

Authentication to Microsoft services such as Outlook and other Single-Sign-On (SSO) authentication will be unavailable during the maintenance period. Ongoing sessions will not be impacted.

Reason for the change:

ITS is upgrading to the latest DUO client. (ID # 570742)

System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

Impact of the change on users:

The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance.

Reason for the change:

ITS is applying Microsoft security patches. (ID # 569317)