Archives: Maintenance

Impact of the change on users:

The wired and wireless networks in the Johnson Center will be intermittently unavailable during the maintenance period.

During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls if you are using Mason phones. Cell phone service will not be impacted.

Reason for change:

ITS is connecting floor switches to high-capacity routers to provide redundancy. (ID # 168263)

Impact of the change on users:

ITS will be upgrading the VLC media player on all Mason-owned Windows computers that are connected to MESA and are running older versions of the VLC media player. If the VLC media player is running, it will temporarily close during the upgrade.

Reason for change:

ITS is upgrading the VLC media player to address security issues. (ID # 168662)

Impact of the change on users:

INB & Banner 9 Admin Applications may be unavailable during the maintenance period.

Reason for change:

ITS is reconfiguring network routing. (ID # 168147)

Impact of the change on users:

Little to no impact is expected for current users and devices. However, during the maintenance period, no new devices (mydevices.gmu.edu) can be added nor can guest wireless accounts be created. Network authentication and authorization services will not be impacted.

Reason for change:

ITS is reloading the Identity Services Engine (ISE) Primary Administration Node (PAN) per best practices. ISE simplifies the delivery of consistent, highly secure access control across wired and wireless networks and remote VPN connections. (ID # 168658)

Impact of the change on users:

The MicroStrategy UAT environment will be unavailable during the maintenance period.

Reason for the change:

ITS is applying required software patches and upgrades.