Information Technology Services

Contact Center Phones Unavailable

Impact of the change on users:

Contact center phones will be unavailable during the maintenance period.

Reason for the change:

ITS is applying Microsoft Security Updates for January to the contact phone server. (ID # 171601)

Select Services & Websites Unavailable

Impact of the change on users:

The following services and websites will be unavailable during the maintenance period:

  • Canon (Pharos) Mobile Printing
  • EHS Training
  • myhousing.gmu.edu
  • RMS

Reason for the change:

ITS is applying Microsoft security updates for December 2018 to the servers. (ID # 171713)

Jamf Pro & Mason Self Service for Macs Unavailable

Impact of the change on users:

Jamf Pro and Mason Self Service for Macs will be unavailable during the maintenance period.

Reason for the change:

ITS is upgrading Jamf Pro. (ID # 171673)

Select Services & Websites Unavailable

Impact of the change on users:

The following services and websites will be unavailable during the maintenance period:

  • Budget
  • IRR
  • Mason Assessment Tracking System
  • Online Course Evaluation
  • OSP
  • Research
  • Travel
  • workshops.gmu.edu

Reason for the change:

ITS is applying Microsoft January 2019 updates to servers. (ID # 171732)

Banner Admin, Patriot Web & Select Services & Websites Unavailable

Impact of the change:

Banner Admin, Patriot Web, and following services and websites will be unavailable during the maintenance period:

  • 25Live
  • Budget Tracking System (BTS)
  • HR Intranet & hr.gmu.edu
  • Security Training & password.gmu.edu

Reason for the change:

ITS is applying regulatory upgrades in Banner. (ID # 171240)