Information Technology Services

Evisions Unavailable

Impact of change on users:

Evisions will be unavailable during maintenance.

Reason for change:

ITS is upgrading Evisions. (ID# 167766)

Canon Follow-Me-Print Unavailable

Impact of change on users:

Canon Follow-Me-Print will be unavailable during maintenance.

Reason for change:

ITS is applying Microsoft security updates for October 2018. (ID # 168151)

Patriot Web Self Service, INB & Banner 9 Admin Unavailable

Impact of the change on users:

Patriot Web Self Service, INB, Banner 9 Admin, and other Banner-related applications including DataMart and De-centralized systems will be unavailable during the maintenance period.

Reason for change:

ITS is upgrading the financial aid and AR applications to Banner 9 in order to be in compliance with Pell Grant regulations and 1099 processing requirements. (ID # 168282)

Robinson B Network Intermittently Unavailable

Impact of change on users:

The wired and wireless networks in Robinson B will be intermittently unavailable during the maintenance period.

During the planned maintenance, the wired and wireless networks, as well as Mason phones will be intermittently unavailable. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls if you are using Mason phones. Cell phone service will not be impacted.

Reason for change:

ITS is connecting floor switches to high-capacity routers to provide redundancy. (ID # 168278)

Password.gmu.edu Unavailable

Impact of change on users:

The password.gmu.edu website will be unavailable during the maintenance period.

Reason for change:

ITS is updating the password.gmu.edu website to:

  • Allow Two-Factor Authentication (2FA) when users try to retrieve password through claim codes or security questions.
  • Allow users to enter a phone number on the Additional Information Page.
  • Require users to review their Additional Information every 6 months.

(ID # 169516)