Information Technology Services

Password.gmu.edu Website Unavailable

Impact of the change on users:

The password.gmu.edu website will be briefly unavailable during the maintenance period.

Reason for the change:

ITS is updating the Patriot Pass Password website. (ID # 173628)

Analog Phones (Including Fax Lines) Unavailable

Impact of the change on users:

Analog phones, including fax lines, will be intermittently unavailable during the maintenance period.

Reason for the change:

ITS is upgrading switches. (ID # 173778)

Elevator Phones Outage

Impact of the change on users:

All elevator phones on the Fairfax and Arlington Campuses will be intermittently unavailable on Sunday, March 10, from 7:30 to 8:30 a.m., while Information Technology Services (ITS) upgrades phone switches.

If you have an emergency while in an elevator during this time, please use a cell phone to contact Mason Police at 703-993-2810.

Should you experience any issues with elevator phones after this maintenance window or have other questions, contact the ITS Support Center at 703-993-8870 or [email protected].

Reason for the change:

ITS is upgrading switches. (ID # 173778)

Banner Admin, Patriot Web Self Service & Select Services Unavailable

EXTENDED MAINTENANCE

Impact of the change on users:

The following applications and services will be unavailable during the maintenance period:

  • 25Live
  • Banner Admin
  • Banner-related applications
  • password.gmu.edu
  • Patriot Web Self Service
  • Travel (submissions will be available but not approvals)
  • Workflow

Other applications and services depending on the above may either be unavailable or available to a limited degree.

Reason for change:

ITS is applying Banner quarterly upgrades to production servers. (ID # 173744)

Evisions Unavailable

Impact of the change on users:

Evisions will be unavailable during the maintenance period.

Reason for the change:

ITS is migrating Evisions to a new server. (ID # 174315)