Information Technology Services

Banner, MicroStrategy & Select Services Unavailable

Impact of the change on users:
The following services and websites will be intermittently unavailable during the maintenance period:

  • 25Live
  • Banner Admin
  • Budget & Travel
  • Fiscal
  • HR Intranet
  • MicrosStrategy
  • myHousing & RMS Admin
  • Password.gmu.edu
  • Patriot Web

Reason for the change:
ITS is applying quarterly patches to the server. (ID # 174919)

Password.gmu.edu Unavailable

Impact of the change on users:

Password.gmu.edu will be unavailable during the maintenance period.

Reason for the change:

ITS is updating links to the new ITS website. (ID # 174864)

New Guest Wireless Accounts & New Device Registration Unavailable

Impact of the change on users:

Little to no impact is expected for current users and devices. However, during the maintenance period, no new devices (mydevices.gmu.edu) can be added nor guest wireless accounts can be created. Network authentication and authorization services will not be impacted.

Reason for change:

ITS is applying Identity Services Engine (ISE) patches to resolve issues and improve performance. ISE simplifies the delivery of consistent, highly secure access control across wired and wireless multivendor networks and remote VPN connections. (ID # 174524)

Select Services & Websites Unavailable

Impact of the change on users:

The following services and websites will be unavailable during maintenance:

Reason for the change:

ITS is applying Microsoft March 2019 Security Updates to servers. (ID # 174070)

25Live & Docushare Unavailable

Impact of the change on users:

The following services will be unavailable during the maintenance period:

Reason for the change:

ITS is applying the Microsoft March 2019 security updates to the servers. (ID # 174275)