Information Technology Services

MicroStrategy & 25 Live Unavailable

Impact of the change on users:

MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window.

Reason for the change:

ITS is applying Microsoft security updates. (ID #  587032)

System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

Impact of the change on users:

The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance.

Reason for the change:

ITS is applying Microsoft security patches. (ID # 586783)

Intermittent Wired & Wi-Fi Network Outages in Select Buildings

Impact of the change on users:

The wired and wireless networks will be intermittently unavailable during the first 20-30 minutes of the maintenance period. ITS will be testing the remainder of the maintenance period. The Wi-Fi and wired networks will be impacted in the following buildings:

  • Baker House
  • Carty House
  • Childhood Development Center
  • East Building
  • Enterprise
  • Finley Building
  • Freedom Center Pool Area
  • Krug
  • Smithsonian Academic Building
  • The Hub
  • Thompson
  • West Building

Reason for the change:

ITS is updating the routing. (ID # 587186)

Jamf Pro Maintenance

EXTENDED MAINTENANCE

Impact of the change on users:

Jamf Pro will be unavailable during the maintenance window.

Reason for the change:

The vendor is applying security patches to Jamf Pro, fix product issues, and new features and enhancements. (ID # 585217)

BeyondTrust Update

Impact of the change on users:

BeyondTrust will be unavailable during the maintenance period. Users will not be able to hold remote support sessions.

Reason for the change:

The vendor is updating BeyondTrust. (ID # 585223)