Information Technology Services

Intermittent Network Outages in the Katherine Johnson Building

Impact of the change on users:

The wired and Wi-Fi networks on the first floor of the Katherine Johnson Building will experience intermittent outages as ITS consolidates the network switches. This will be a rolling outage, with each network connection experiencing a brief downtime of less than five minutes during consolidation.

Reason for the change:

ITS is upgrading switches. (ID # 741467)

Intermittent Network Outages in Select Buildings on the Fairfax Campus

EXTENDED MAINTENANCE

This maintenance was initially scheduled for Sunday, November 16.

Impact of the change on users:

The wired and Wi-Fi networks will experience intermittent outages (estimated to last no more than 3 minutes) in the following buildings while switches are being relocated.

  • Ángel Cabrera Global Center
  • Commonwealth
  • Dominion
  • Fenwick Library (2nd floor)
  • Field house
  • Johnson Center
  • Mason Pond
  • Rogers
  • Softball field
  • Sub1
  • Whitetop

Reason for the change:

ITS is moving switches to support the Arista Route Cutover.

(ID # 629020)

Windows Feature Update for Mason-Managed Computers

Impact of the change on users:

Mason-managed computer upgrades will be spread out evenly from the start of this maintenance and will end on November 1, 2025.

Users will have the ability to defer the required reboot for this upgrade for up to 3 days to minimize work interruption. Reboot may take up to 20 minutes based on the system being updated.

Reason for the change:

ITS will assign an Intune Feature Update policy that will start a gradual rollout from the start date of this maintenance and will end on November 1, 2025. (ID # 595738)

System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

Impact of the change on users:

The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance.

Reason for the change:

ITS is applying Microsoft security patches. (ID # 598462)

Intermittent Wired & Wi-Fi Network Outages at Science Technology Campus

Impact of the change on users:

The wired and wireless networks will be intermittently unavailable during the maintenance period in the following buildings:

Science & Technology Campus
  • Biomedical Research Lab Annex
  • Colgan Hall
  • Discovery Hall
  • Freedom Aquatic & Fitness Center
  • Hylton Performing Arts Center
  • Innovation Park
  • Institute for Advanced Biomedical Research
  • Katherine G. Johnson Hall

Reason for the change:

ITS is updating the routing. (ID # 590457)