Information Technology Services

Banner Admin Unavailable

Impact of the change on users:

Banner Admin Apps will be briefly unavailable as the new version is deployed.

Reason for the change:

The Dept of Education is changing the layout of their files, so the Banner processes also need to change. (ID # 781157)

Patriot Connect Email Notifications Unavailable

Impact of the change on users:

Email notifications will be temporarily disabled in Patriot Connect during the maintenance period. Please avoid scheduling, rescheduling, or canceling appointments at this time, as notifications will not be provided. Email delivery will be restored outside these maintenance windows and once maintenance is complete.

Reason for the change:

Data is being transferred from TargetX to Patriot Connect for the R2 Wave 1.5 release.

(ID# 813188)

mason.gmu.edu Maintenance

Impact of the change on users:

mason.gmu.edu will be unavailable during the maintenance period.

Reason for the change:

ITS is applying security updates.

(ID# 756436)

PatriotAI Unavailable

Impact of the change on users:

PatriotAI will be unavailable during the maintenance period.

Reason for the change:

ITS is performing a restart requested by the vendor to ensure known issues are resolved correctly.

(ID# 801917)

TeamDynamix Unavailable

Impact of the change on users:

TeamDynamix, the ticketing system for ITS and several other departments and schools, will be unavailable during the maintenance period. This includes ticketing and the Client Portal.

Reason for the change:

TDX is upgrading the application to the latest version.

(ID# 802625)