My roommate can access the wired network from our room, but I can’t. Is there something wrong with my jack?
First, make sure you are connecting to the bottom pair of jacks. Next, try to move your roommate's connection to your jack temporarily. If they CAN connect from your jack also, then the problem is not your jack. If your roommate CANNOT connect from your jack, then you probably have a problem with your jack. Call the ITS Support Center at 703-993-8870 to report your defective jack.
An invitation to participate in the annual IT Faculty Services Survey has been delivered to instructional and adjunct faculty via an email from CIO/VPIT, Kevin Borek. See the email for details. Your participation is appreciated.
