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Home > Help & Support > Knowledge Base > Computers & Software > Virtual Computing > How to Sign in to the Citrix Virtual Lab

How to Sign in to the Citrix Virtual Lab

Required Download

For the best user experience, download the Citrix Workspace App before completing the following steps:

  • Mac: https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
  • PC: https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html

Step 1

Log in to the Cisco AnyConnect Virtual Private Network (VPN) client.

For more information about connecting to the Mason VPN, see Virtual Private Network (VPN) or the Related Articles

  • Students
    If you do not know your specific VPN group or do not have one, you may enter “vpn.gmu.edu” and click Connect. Select “STUDENT” from the Group list and log in with your NetID and Patriot Pass Password. You will not need to use Two-Factor Authentication (2FA).

Step 2

Open a browser and go to https://mymasonapps.gmu.edu.

Note: You will not be able to reach this page if you are not connected to the VPN

Step 3

Log in with your NetID and Patriot Pass Password.

Step 4

After logging in, you will be asked to “Detect Receiver”. Click the Detect Receiver button.

Note: Do not do this step until the Citrix Workspace App is installed on your system.

Step 5

The system will attempt to find the Citrix Workspace App. If it finds the Citrix Workspace App, you will see this Citrix Workspace Launcher window.

 

 

 

 

 

If the system does not find it, DO NOT CLICK the checkbox and download button. Instead, click Already installed below the “Download” button.

 

Step 6

Click the gear icon in the top right and select Account Settings.

Step 7

Click Activate Citrix Receiver.

Step 8

You will be prompted to download a file. Download and run the file and click Add or Agree in the window.

 

Step 9

You can now click the Desktops icon in the top center. This will list all available lab computers. Click the icon to launch and access the Lab.

Last modified: September 25, 2020

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