Information Technology Services

Maintenance Archives

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 516612)

  • Admissions, Atlas, Imaging & Zax Server Maintenance

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    Impact of the change on users: Services, hosted sites, and applications on the Admissions, Atlas, Imaging, and Zax servers will be unavailable while servers reboot during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 526587 & 526596)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • Intermittent Wi-Fi Service Interruptions in Select Buildings

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    Impact of the change on users: There will be an intermittent Wi-Fi service interruption in the following buildings: Baker Hall Carty House Childhood Development Center East Enterprise Finley Krasnow Krug Smithsonian Academic The Hub West Reason for the change: ITS is applying patches to address common vulnerabilities and exposures (CVE). # 525804

  • MESA M: Drive Maintenance

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    Impact of the change on users: The MESA M: drive will be unavailable during the maintenance period. Reason for the change: ITS is applying security patches to address common vulnerabilities and exposures (CVE). (ID # 516780)

  • Jamf Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: During this time, users may be logged out of Jamf Pro, although the Jamf Pro Server will be working without interruption. Reason for the change: The vendor is patching Jamf Pro is to ensure that Jamf Cloud infrastructure is up-to-date, stable, and safe from security threats. (ID…

  • IPControl Unavailable

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    Impact of the change on users: IPControl will be unavailable during the maintenance period. Reason for the change: ITS is testing updated backup script prior to implementation. (ID # 514323)

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 495870)

  • Patriot Drive Unavailable

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    Impact of the change on users: The Patriot Drive will be unavailable during the maintenance period while the server reboots. Reason for the change: ITS is applying Microsoft Server operating system monthly patches. (ID # 516847)

  • RAMP Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: On Saturday, August 17, the standard 6:30 – 12:30 p.m. EDT maintenance window will be extended to 2:30 p.m. – 12:30 a.m. EDT. Huron Hosting will install Platform Updates (e.g., Microsoft Critical Security Updates) on all hosted servers in our data center.  Each individual server will be down…

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 516612)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 516084)

  • Admissions, Atlas, Imaging & Zax Server Maintenance

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    Impact of the change on users: Services, hosted sites, and applications on the Admissions, Atlas, Imaging, and Zax servers will be unavailable while servers reboot during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 516841 & 516832)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 483223)