Maintenance Archives

EMERGENCY MAINTENANCE Impact of the change on users: Banner and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is adding hardware to improve student class registration. (ID # 478545)

Impact of the change on users: The wired and Wi-Fi networks will be unavailable during the maintenance period. Reason for the change: The vendor is performing network maintenance. (ID # 547295)

Impact of the change: Using a bookmarked service or form in the old TeamDynamix (TDX) Service Catalog will result in a Permissions Denied error when trying to reach them. > To view services or submit a ticket, go to the new TeamDynamix (TDX) Service Catalog. Reason for the change: ITS is shutting down the old TeamDynamix…

Impact of the change: Using a bookmarked service or form in the old TeamDynamix (TDX) Service Catalog will result in a Permissions Denied error when trying to reach them. > To view services or submit a ticket, go to the new TeamDynamix (TDX) Service Catalog. Reason for the change: ITS is shutting down the old TeamDynamix (TDX) Service Catalog. (ID #…

Impact of the change on users: The MicroStrategy production environment (https://microstrategy.gmu.edu/) will be unavailable during the maintenance window. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID #  547014)

EXTENDED MAINTENANCE Impact of the change on users: The Jamf Cloud infrastructure will be patched. During this time, you may be logged out of Jamf Pro, although the Jamf Pro Server will be working without interruption. Reason for the change: The vendor is applying updates and security patches to Jamf Cloud infrastructure. (ID # 547265)

Impact of the change on users: BeyondTrust will be unavailable during the maintenance window. Users will not be able to hold remote support sessions. Reason for the change: ITS is updating BeyondTrust. (ID # 545401)

EXTENDED MAINTENANCE Impact of the change on users: IronPort Quarantine will be intermittently unavailable during the maintenance. Reason for the change: ITS is doing routine maintenance and renewing the certificate. (ID # 545106)

Impact of the change on users: The Globus server will be unavailable during the reboot during the maintenance window. Reason for the change: ITS is applying operating system patches. (ID # 544329)

EMERGENCY MAINTENANCE Impact of the change on users: There will be intermittent outages of the wired and Wi-Fi networks during the maintenance period. Reason of the change: ITS addressed common vulnerabilities and exposures (CVE). (ID # 546111)

Impact of the change on users and servers: The MicroStrategy UAT environment will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 545428)

Impact of the change on users: The following services will be unavailable during the maintenance: 25Live Banner Banner Admin Apps DataMart Decentralized Systems Password Management (password.gmu.edu) Patriot Web Ellucian Workflow will not be able to retrieve data from Banner. The LMSs will not be able to push grades to Banner. Reason for the change: ITS…

Impact of the change on users: Patriot Drive will be unavailable during the maintenance period while ITS reboots the server. Reason for the change: ITS is applying Microsoft security updates for Windows. (ID # 544917)

EXTENDED MAINTENANCE Impact of the change on users: RAMP will be unavailable during the maintenance period for regularly scheduled maintenance. Please save your work often and log off before that time. Reason for the change: The vendor is applying Microsoft critical security updates and conducting network maintenance. (ID # 544659)

Impact of the change on users: Applications and hosted site on the Atlas Ellucian, Imaging, Zax Evisions servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 544903)