Information Technology Services

Maintenance Archives

  • Jamf Pro & Mason Self Service for Macs Unavailable

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    Impact of the change on users: Jamf Pro and Mason Self Service for Macs will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Jamf Pro. (ID # 171673)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Budget IRR Mason Assessment Tracking System Online Course Evaluation OSP Research Travel workshops.gmu.edu Reason for the change: ITS is applying Microsoft January 2019 updates to servers. (ID # 171732)

  • Banner Admin, Patriot Web & Select Services & Websites Unavailable

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    Impact of the change: Banner Admin, Patriot Web, and following services and websites will be unavailable during the maintenance period: 25Live Budget Tracking System (BTS) HR Intranet & hr.gmu.edu Security Training & password.gmu.edu Reason for the change: ITS is applying regulatory upgrades in Banner. (ID # 171240)

  • MESA M: Drive Unavailable

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    Impact of the change on users: The MESA M: drive will be unavailable during the maintenance period. Reason for change: ITS is doing a filesystem check to scan and repair any filesystem issues. (ID # 170572)

  • myMason & Blackboard Unavailable

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    Impact of the change on users: myMason and Blackboard will be unavailable during the maintenance period. Reason for the change: The vendor is performing required maintenance. (ID # 171314)

  • Select Websites Unavailable

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    Impact of the change on users: The following websites will be briefly and intermittently unavailable during the maintenance period: [expand title=”  Services“] Banner Admin Patriot Web MicroStrategy RMS [/expand]   [expand title=”  Servers“] Jiju Typhon Eagle [/expand]   [expand title=”  Websites“] about.gmu.edu alumniweekend.gmu.edu arteducation.gmu.edu bov.gmu.edu brl.gmu.edu communityrelations.gmu.educonnections.gmu.edu css.gmu.edudatacentermove.gmu.edu editorial.gmu.edu eli.gmu.edu emou.gmu.edu financialaid.gmu.edu football.gmu.edu gogagaforgreen.gmu.edu grad.gmu.edu inauguration.gmu.eduinnovation.gmu.edu llc.gmu.edu kuma.gmu.edu…

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites may be unavailable during the maintenance period: 25Live budget.gmu.edu Contact center phones irr2.gmu.edu myHousing RMS travel.gmu.edu workshops.gmu.edu www2.gmu.edu/research Reason for the change: ITS is moving equipment to make room for new Uninterruptible Power Supplies (UPS). (ID # 171236)

  • Contact Center Phones Unavailable

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    Impact of the change on users: The contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Out-of-Band security updates. (ID # 171445)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft December 2018 security patches. (ID # 171333)

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change on users: Banner Admin and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is implementing the mandated Financial Responsibility Statement for Banner SSB. (ID # 171099)

  • Oracle Reports Unavailable

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    Impact of the change on users: Oracle Reports will be unavailable during the maintenance period. Reason for change: ITS is applying Oracle quarterly security/update patches to Oracle Reports servers. (ID # 170422)

  • Banner Admin, Patriot Web & Selected Services/Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: 25Live Banner Admin Clockwork5 Server & Service eVA Patch/Document Service Evisions Fiscal HR Intranet ITS Alerts Listserv Mason Alerts MicroStrategy myHousing Password.gmu.edu Patriot Web RMS Security Training Software Request Service Travel Reason for change: ITS is…

  • Banner ePrint Unavailable

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    Impact of the change on users: Banner ePrint will be unavailable for approximately 15 minutes during the maintenance period. Reason for change: ITS is applying quarterly patches. (ID # 170743)

  • Lynda.com Unavailable

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    Impact of the change on users: Lynda.com will be unavailable during the maintenance period. Reason for change: The lynda.com vendor is performing maintenance. (ID # 169345)

  • Select Websites & Services Briefly Unavailable

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    Impact of the change on users: Select websites and services will be intermittently unavailable during the maintenance period. budget.gmu.edu crserating.gmu.edu (Online Course Evaluation) enrtargets.gmu.edu ira.gmu.edu irr2.gmu.edu mats.gmu.edu (Mason Assessment Tracking System) randed.gmu.edu research.gmu.edu workshops.gmu.edu Reason for change: ITS is applying security patches and updates that require restarting services and rebooting some systems. (ID # 170684)