Maintenance Archives

Symantec Upgrade for Mason-owned Computers

02/25/2019 8:30 a.m. to 03/01/2019 5:00 p.m.

Impact of the change on users: All Mason-owned computers that are joined to MESA will be prompted to upgrade Symantec. Users will be allowed 3 […]
Webex Meetings Unavailable

02/23/2019 10:00 p.m. to 02/24/2019 2:00 a.m.

Impact of the change on users: Webex Meetings will be unavailable during the maintenance period. Reason for the change: Cisco is upgrading Webex Meetings. (ID […]
Jamf Pro Unavailable

02/16/2019 12:00 a.m. to 02/16/2019 4:00 a.m.

Impact of the change on users: Jamf Pro may be unavailable during the maintenance period. You may be logged out of the following services: Jamf […]
Select Services Unavailable

02/14/2019 10:00 p.m. to 02/14/2019 11:00 p.m.

Impact of the change on users: MicroStrategy and 25Live will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying February […]
Select Services Unavailable

02/14/2019 9:00 p.m. to 02/14/2019 11:30 p.m.

Impact of the change: The following services will be unavailable during the maintenance period: myHousing Pharos (Canon) Mobile Printing RMS Reason for the change: ITS […]
Banner Admin, Patriot Web, & Select Services Unavailable

02/03/2019 7:30 a.m. to 02/03/2019 10:30 a.m.

Impact of the change on users: Banner Admin, Patriot Web, and following services will be unavailable during the maintenance period: 25Live Applications that connect to […]
Symantec Upgrade for Mason-owned Computers

01/30/2019 8:30 a.m. to 02/06/2019 5:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: All Mason-owned computers that are joined to MESA will be prompted to upgrade Symantec. Users will be […]
Symantec Upgrade for Mason-owned Computers

01/30/2019 8:30 a.m. to 02/06/2019 5:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: All Mason-owned computers that are joined to MESA will be prompted to upgrade Symantec. Users will be […]
Contact Center Phone Unavailable

01/16/2019 11:01 p.m. to 01/16/2020 11:59 p.m.

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying January 2020 […]
Lynda.com Unvailable

01/16/2019 9:00 a.m. to 01/16/2019 9:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Lynda.com will be unavailable during the maintenance period. Reason for the change: ITS is migrating lynda.com to […]
Mason.gmu.edu Unavailable

01/13/2019 5:00 a.m. to 01/13/2019 12:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Mason.gmu.edu will not be available during the maintenance period. Reason for change: ITS is applying security patches […]
Jamf Pro & Mason Self Service for Macs Unavailable

01/11/2019 11:00 p.m. to 01/12/2019 3:00 a.m.

Impact of the change on users: Jamf Pro and Mason Self Service for Macs will be unavailable during the maintenance period. Reason for the change: […]
Contact Center Phones Unavailable

01/10/2019 10:00 p.m. to 01/10/2019 11:00 p.m.

Impact of the change on users: Contact center phones will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security […]
Select Services & Websites Unavailable

01/10/2019 9:00 p.m. to 01/10/2019 11:30 p.m.

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Canon (Pharos) Mobile Printing EHS Training myhousing.gmu.edu […]
Jamf Pro & Mason Self Service for Macs Unavailable

01/10/2019 3:00 a.m. to 01/10/2019 4:00 a.m.

Impact of the change on users: Jamf Pro and Mason Self Service for Macs will be unavailable during the maintenance period. Reason for the change: […]