Software Information

George Mason’s virtual and physical computer labs provide students with access to computing resources, software, and pay-for-print (PFP) services to support learning, teaching, and research. Hours of operation and information about labs and lab services are available on the Computer Labs & Classrooms Information page.

The distribution and support of licensed software vary according to the application; specifics are provided on individual software information pages listed on Software Information. For software not on this page, contact IT Support at 703-993-8870.

For information on AI tools, see AI Toolkit.

George Mason ITS provides access, licensing, installation, configuration, and support for academic and administrative software used across the university.

For specific software support levels, see Software Information Support Levels.

ITS can:

• Assist with software configuration
• Ensure compliance with applicable policies, regulations, and laws
• Realize potential cost savings
• Facilitate and expedite the procurement process with existing vendors

ITS supports a wide array of business and academic software. Please visit this site for a comprehensive list of supported software and services. The following is the standard software load:

• Adobe Acrobat Reader
• Google Chrome
• Microsoft Defender
• Microsoft Office
• Microsoft OneDrive
• Mozilla Firefox
• VideoLAN VLC
• Zoom desktop app

Additional software can be installed via the Company Portal app on a Windows endpoint or Mason Self Service on a Mac endpoint. All third-party software must be updated with the latest security updates. ITS provides automatic third-party patching for the most common applications. All software installed on Mason endpoints must be approved by the Architecture Standards Review Board.

Mason Self-Service is installed on George Mason-owned Macs enrolled in Jamf Pro; it allows users to download approved software on demand.

Software Center is a Windows application on managed, George Mason-owned computers. Software Center allows users to download approved software on demand. If you would like to use Software Center on your Windows computer, go to the Desktop Support page to enroll.

ITS requires all George Mason–owned devices—and any devices purchased from non-approved vendors—to be enrolled.

Enrollment ensures you receive full support, timely security updates, and a seamless user experience. Getting started is easy—simply submit a ticket, and our team will guide you through every step of the process.

Yes. Software applications and updates are available for managed George Mason-owned devices.See ITS-Approved Computer Hardware Standards for Faculty & Staff for more information about purchasing George Mason-owned computers and devices.

ITS manages classroom and lab technology; requests for specialized software installations must be submitted through the appropriate software and Classroom Support services.