Resolved – Webex Meetings: Some users unable to connect using ‘call my computer’ (VoIP)

Resolved Alert:

Webex Meetings: Some users unable to connect using ‘call my computer’ (VoIP)

Cisco Engineering has completed their service redirects and computer audio (VoIP) services are fully operational. We appreciate your patience during this user experience impact.

 

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Initial Alert:

Webex Meetings: Some users unable to connect using ‘call my computer’ (VoIP)

Webex engineering is investigating issues currently affecting users connecting to Webex Meetings using the computer audio feature (VoIP). Closing and reconnecting the meeting may allow the user to connect. Users may also connect using call-in or call-back using phones or video devices as an alternative.

We apologize for the inconvenience and are diligently working to restore services.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.