Mac Computers Issue
Resolved Alert:
ITS has determined the cause of the “Hard Drive Full” error message on some Mac computers and have a fix available.
To resolve the issue, open the Applications Folder, Select Mason Self Service and select the icon for HD Full Fix. The fix may take 10 – 15 minutes to complete.
If you need assistance, please call the ITS Support Center at 703-993-8870 or email support@gmu.edu
(READ MORE)Initial Alert:
Some users of Mac computers have reported an error message of “Hard Disk is Full”.
ITS is aware of this issue and is working to find a resolution to it.
If you are experiencing this issue, please contact the ITS Support Center at 703-993-8870 or email support@gmu.edu to report your problem.
We regret any inconvenience that this problem may cause our users and are working as quickly as possible to resolve it.
September 24, 2018 10:07 a.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.