Alert Updates
After further investigation, the Boldyn network engineer is only seeing a wired issue on DP7 which affects Northern Neck Hall, Piedmont Hall and Beacon Hall. The Boldyn network engineer is continuing to troubleshoot.
More information will be provided as it becomes available
The Boldyn network engineer restarted the backend server, and we are seeing the node stabilize and users connect to wired. The Boldyn Student Services team will perform call backs to the users that created tickets to ensure users are getting connected on wired/ethernet and we will continue to monitor to ensure that the issue has been fully resolved.
The Boldyn network engineers are continuing to actively troubleshoot the issue with the node. The node is not working properly, and we are now seeing some users with wifi issues as well. We are working with our vendor to resolve the issue as soon as possible.
More information will be provided as it becomes available.
The wireless issue that occurred during the later part of the troubleshooting has been resolved. The Boldyn network engineers continue to work on resolving the wired issue for dp07 node.
More information will be provided as it becomes available.
Initial Alert
Boldyn is tracking a partial outage affecting wired users across all GMU campuses. The connection issue is not affecting wireless; this is wired only. The Boldyn network engineers and the Boldyn Field Service Rep are actively troubleshooting to resolve this issue.