Information Technology Services

Network Outage – Smithsonian Campus – Volgenau Academic Center – B Wing

Resolved

Network service has been restored for the Academic Building (B Wing).

The outage was caused by a power surge that resulted in a switch losing its configuration. Service has been restored and network operations have returned to normal.

Please contact IT Support if you continue to experience any connectivity issues.

Thank you for your patience.

Initial Alert

The Smithsonian classroom and lab networks in the B wing of Volgenau Academic Center are currently down; however, the staff network remains unaffected. Engineers have been dispatched to the site and are actively investigating the issue.